Donald LeConey
East Brunswick
Summary
Dynamic professional with extensive experience in leading overnight support teams and driving operational excellence. Proven ability to optimize processes and enhance team performance through strategic leadership and innovative problem-solving techniques. Exceptional organizational and communication skills facilitate success in high-pressure environments, ensuring seamless operations and outstanding service delivery. Committed to cultivating a collaborative team culture that exceeds organizational objectives, consistently achieving significant results.
Overview
24
24
years of professional experience
Work History
Overnight Support Manager
Lowes Home Improvment
2017.08 - Current
- Directed overnight operations, ensuring streamlined processes and effective workforce allocation.
- Facilitated training and mentorship for team members on safety protocols and operational procedures.
- Oversaw inventory management operations to ensure optimal stock levels and accuracy.
- Executed strategic process enhancements to optimize productivity and decrease error rates within the team.
- Monitored compliance with company policies and safety regulations during nightly operations.
- Oversaw personnel and resource management to ensure seamless store operations during overnight shifts.
- Coordinated scheduling and workload distribution to ensure adequate night staff coverage.
- Implemented new security measures that successfully reduced shrink within store.
- Collaborated with daytime management to ensure seamless transition between shifts and continuity in daily operations.
- Unloaded trucks and used forklifts and pallet jacks to move product to correct areas within warehouse.
Key Holder/ Assistant Manager
Vitamin Shoppe
2016.07 - 2017.08
- Worked with a small team in the day to day operations of a retail vitamin store. Opening and closing duties and handling customer service issues that may arise.
Operations Area Supervisor
Kohl’s Department Store
2007.08 - 2017.08
- Worked in several different positions while employed with the Kohl’s Corporation, specializing in Ad Set duties, truck unloading, and replenishment responsibilities, often times supervising the teams in order to maximize efficiency.
- Main responsibility has been supervising and working closely with the truck unload team to maximize efficiency. Management of the unloading dock, including all shipments to and from the store and making sure the sales floor is fully stocked. Supervising the front end of the store, including cashiers and customer service and fixing any problems that might arise.
- Worked together with a team in order to unload merchandise from a truck and onto our dock, processing the freight according the continuous flow plan outlined by our store, and getting it ready to go out onto the sales floor.
Pharmacy Technician
CVS/Pharmacy
2001.12 - 2006.08
- Held the position of Pharmacy Technician while employed with the CVS Corporation.
- Responsibilities included filling prescriptions, typing prescriptions, calling doctors and insurance companies to resolve any problems, and customer service. Worked directly under a pharmacist to ensure proper directions and medicine was being dispensed. Focused heavily on customer service, making sure customers were helped in a prompt and friendly manner and left with any questions they had about their medicine answered.
Education
Bachelors Degree - Psychology
Rutgers, State University of New Jersey
2011-01
Associates Degree - Psychology
Burlington Community College
2004-01
High School - undefined
Holy Cross High School
2001-01
Skills
- Proficient with most forms of Microsoft Windows (XP, Vista, Windows 7) and most forms of Microsoft Office (Word, Excel, Powerpoint)
- Staff training and development
- Operations management
- Training and coaching
- Policy enforcement
- Decision-making capacity
- Inventory shrink reduction
- Merchandise unloading
- Merchandise stocking oversight
- Teamwork and collaboration
- Work Planning and Prioritization
Timeline
Overnight Support Manager
Lowes Home Improvment
2017.08 - Current
Key Holder/ Assistant Manager
Vitamin Shoppe
2016.07 - 2017.08
Operations Area Supervisor
Kohl’s Department Store
2007.08 - 2017.08
Pharmacy Technician
CVS/Pharmacy
2001.12 - 2006.08
Associates Degree - Psychology
Burlington Community College
High School - undefined
Holy Cross High School
Bachelors Degree - Psychology
Rutgers, State University of New Jersey