Donald Letzkus
Longwood,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
BOH Supervisor
Miller's Ale House
Winter Park, FL
07.2021 - Current
- Disciplined and motivated staff to achieve challenging objectives in fast-paced environment.
- Performed line checks to ensure that food is safe and ready to serve our guests.
- Provided accurate prep sheets base on sales forecasts to ensure there was enough product prepared for shift.
- Received, inspected, and put away orders from various vendors.
- Placed vendor orders based on accurate counts of on-hand product and par levels.
- Oversaw kitchen safety compliance through strict adherence to sanitation guidelines and proper equipment maintenance procedures.
- Coordinated with front-of-house teams during high-volume periods to ensure smooth service flow without compromising food quality.
- Monitored food preparation, production, and plating for quality control.
Assistant Kitchen Manager + Cook
Outback Steakhouse
Altamonte Springs, FL
04.2001 - 07.2021
- Supported timely service by coordinating with front-of-house staff to ensure accurate order completion and prompt delivery.
- Delivered in-depth training to workers in food preparation.
- Advised kitchen staff on proper food handling techniques to ensure compliance with local health codes and minimize risk of contamination.
- Performed line-checks to ensure our guests received quality food and kitchen was health inspection ready.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Trained staff on proper cooking procedures as well as safety regulations.
Front Service Clerk
Publix
Longwood, FL
07.2000 - 04.2001
- Enhanced customer satisfaction by providing efficient and friendly front-end services.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
- Assisted customers with locating desired products within store, enhancing their overall shopping experience.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
Sales Associate
K-Mart Store
Altamonte Springs, FL
11.1997 - 07.2000
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Prioritized helping customers over completing other routine tasks in store.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Associate of Arts - Accounting
Seminole State College of Florida
Sanford, FL05.2025
Skills
- Quality Assurance
- Supply Ordering
- Kitchen Operations
- Cost Control
- ServeSafe Manager
- Cooking
- Team Collaboration
- High-volume dining
- Friendly, Positive Attitude
Timeline
BOH Supervisor
Miller's Ale House
07.2021 - Current
Assistant Kitchen Manager + Cook
Outback Steakhouse
04.2001 - 07.2021
Front Service Clerk
Publix
07.2000 - 04.2001
Sales Associate
K-Mart Store
11.1997 - 07.2000
Associate of Arts - Accounting
Seminole State College of Florida