Kyshawn Forbes
Atlanta,GA
Summary
Motivated Shift Leader focused on maximizing customer satisfaction with delicious foods. Effective at training, disciplining and motivating staff to achieve new heights of skill and performance. Proven history in team leadership, group time management and multitasking.
Diligent Back of House Manager with extensive experience in kitchen leadership. Maintains team efficiency and customer satisfaction with skilled oversight of cooks, assistants and dishwashers. Expert in delighting customers with delicious, high-quality food.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
BOH Supervisor
Chick-fil-A
Atlanta, GA
12.2022 - Current
- Developed systems for tracking labor costs, food costs, and other expenses related to the BOH.
- Oversaw food preparation, production and presentation according to quality standards.
- Monitored temperatures of prepared food and cold-storage areas.
- Conducted regular performance reviews with kitchen staff and provided feedback on areas needing improvement or commendation.
- Kept up-to-date records of employee attendance, scheduling changes, vacations.
- Coached staff on strategies to enhance performance and improve customer relations.
- Maintained a clean work environment by enforcing sanitation policies including proper storage of food items.
- Supervised daily operations of kitchen staff, ensuring tasks were completed efficiently and effectively.
Education
Associate of Arts -
Atlanta Metropolitan State College
Atlanta, GASkills
- Quality Assurance
- Staff Training
- Worker Training
- Staff Forecasting
- Budget Development
- Customer Service
- Recruitment
- Opening and Closing Procedures
- Process Monitoring and Improvement
- Team Collaboration
- Staff Management
- Critical Thinking
- Food Portion Specification
- Disciplinary Write-Ups
Affiliations
- Free Lance Photography
- Videography
- Baseball and Basketball training
- Graphic Designer Illustrator
- Artist
Timeline
BOH Supervisor
Chick-fil-A
12.2022 - Current
Associate of Arts -
Atlanta Metropolitan State College
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