Donald McClain
New Braunfels,TX
Summary
Experienced with identifying and addressing client needs throughout home buying process. Utilizes effective communication to build trust and guide clients to successful transactions. Track record of leveraging negotiation skills to achieve favorable outcomes for all parties involved.
Overview
11
11
years of professional experience
Work History
Sales Counselor
Coventry Homes
10.2023 - 10.2024
- Liaised between clients and various departments such as design centers or mortgage offices to ensure a seamless home-buying experience from start to finish.
- Streamlined the sales process by maintaining organized records of client interactions, contracts, and financial documentation.
Sales Counselor
Liberty Homes
11.2019 - 10.2023
- Provided exceptional service to prospective buyers, leading informative tours of model homes, community facilities, and nearby amenities.
- Established rapport with local realtors, fostering mutually beneficial relationships that led to increased referrals and partnership opportunities.
Sales Counselor
Gehan Homes
04.2018 - 11.2019
- Collaborated with construction teams to ensure homes were built according to buyer specifications and delivered within promised timeframes.
- Boosted customer satisfaction by consistently providing knowledgeable and professional guidance on new home features, financing options, and community amenities.
Realtor
BHHS Don Johnson
06.2014 - 04.2018
- Collaborated with other real estate professionals for sharing knowledge and resources.
- Maintained regular communication with clients for building trust and loyalty.
Realtor
BHHS Anderson Properties
06.2013 - 06.2014
- Analyzed local real estate trends by conducting comprehensive market research.
- Facilitated smooth transactions with thorough document preparation and coordination.
Education
Skills
- Real Estate Sales & Marketing
- CRM proficiency
- Client Relationship and Negotiation
- Home Construction Process Coordination
- Upselling strategies
- Customer service
- Time management
- Interpersonal communication skills
- Complex Problem-solving
- Product and service knowledge
Timeline
Sales Counselor
Coventry Homes
10.2023 - 10.2024
Sales Counselor
Liberty Homes
11.2019 - 10.2023
Sales Counselor
Gehan Homes
04.2018 - 11.2019
Realtor
BHHS Don Johnson
06.2014 - 04.2018
Realtor
BHHS Anderson Properties
06.2013 - 06.2014
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