Donald McHugh
Edmond
Summary
Dynamic operations leader with a proven track record at USA Metal Recycling, excelling in strategic planning and financial management. Enhanced operational efficiency and drove market expansion through effective team leadership and relationship building. Skilled in customer relations, I fostered high-performing teams that consistently achieved company goals and improved service delivery.
Overview
13
13
years of professional experience
Work History
Owner/General Manager
Total Metal Recycling
05.2018 - Current
- Implemented strategic business plans that enhanced operational efficiency and productivity across all departments.
- Conducted market research analysis to identify trends and opportunities within the metal recycling industry.
- Developed comprehensive compliance protocols to mitigate risks and ensure regulatory adherence throughout operations.
- Directed financial management oversight, including cash flow analysis and expense control measures.
- Trained and mentored team members to foster professional growth and enhance overall team performance.
- Negotiated contracts with suppliers and clients to secure favorable terms and enhance profitability.
- Created client relationship management initiatives that improved communication and service delivery.
- Implemented training programs that improved employee skills and enhanced service quality.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Operation/Sales Manager
Midwest Scrap Management
12.2015 - 05.2018
- Developed and implemented targeted sales strategies to enhance market penetration.
- Managed budgets effectively to optimize resource allocation and minimize costs.
- Facilitated training programs to enhance team skills and improve sales techniques.
- Conducted market analysis to identify emerging trends and opportunities for growth.
- Monitored sales performance metrics to evaluate team effectiveness and drive improvements.
- Coordinated operational processes to ensure timely delivery and customer satisfaction.
- Implemented performance-based incentives to motivate sales team and drive revenue growth.
- Analyzed competitor activities to adjust sales strategies accordingly and maintain competitiveness.
- Supported sales forecasting efforts to inform inventory management and supply chain decisions.
- Identified training needs and developed programs to address skill gaps within the team.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
VP of Operations
USA Metal Recycling
03.2013 - 12.2015
- Streamlined operational processes to enhance efficiency across multiple departments.
- Implemented supply chain strategies that reduced costs while maintaining quality standards.
- Conducted risk assessments to identify vulnerabilities and develop mitigation strategies.
- Led cross-functional teams in executing strategic initiatives aligned with company objectives.
- Negotiated contracts with suppliers to secure favorable terms and conditions.
- Enhanced team collaboration through effective leadership and communication practices.
- Reviewed and approved departmental budgets, ensuring alignment with organizational goals.
- Initiated training programs to upskill employees and improve workforce productivity.
- Delivered exceptional results in market expansion efforts by identifying new territories, analyzing potential opportunities, and establishing a strong local presence.
- Managed Shredder Yard and 6 feeder yards.
Education
High School Diploma -
Columbus High School
Columbus, NE05-1993
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Operations management
- Business management
- Strategic planning
- Staff management
- Financial management
Timeline
Owner/General Manager
Total Metal Recycling
05.2018 - Current
Operation/Sales Manager
Midwest Scrap Management
12.2015 - 05.2018
VP of Operations
USA Metal Recycling
03.2013 - 12.2015
High School Diploma -
Columbus High School