Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Donald Miller

Boyertown,Pennsylvania

Summary

Dynamic Sr. Director of Business Development with a proven track record at Hershey Salty Snacks / Pretzels Inc., adept at fostering lucrative partnerships and enhancing customer satisfaction. Excelled in relationship building and strategic sales growth, showcasing a blend of analytical and interpersonal prowess.

Overview

40
40
years of professional experience

Work History

Sr. Director Of Business Development

Hershey Salty Snacks / Pretzels Inc.
12.2021 - Current

Hershey Corporation purchased Pretzels Inc. in December of 2021.


Added responsibilities included:


Account projections by item by month/year to assist establishing sales and long term plans.


Additional focus on customer capacity communications and planning.

Regional Sales Manager

Pretzels Inc.
08.2000 - 12.2021
  • Developed and maintained positive relationships with clients in assigned sales territories.
  • Finalized sales contracts with high-value customers.
  • Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
  • Gained experience with extruded snacks.
  • Managed Private Label,Contract Manufacturing,Regional Potato Chip PL items Co-Pack and Bulk accounts to retain existing relationships and grow share of business. $30 million in sales accounts.
  • Participated in Snax PO and SFA events to maintain and grow industry relationships as well as educational use.
  • Trade show exhibiting experience. PLMA , Sweets and Snacks.
  • Involved in all aspects of projects from start to finish.
  • Involved in monthly AR meetings reviewing account status. Payment terms being upheld, deductions etc.
  • Traveled as needed to maintain and grow in person relationships and customer trust.


Regional Sales Manager

Keystone Pretzel Bakery
07.1990 - 08.2000

Prior to to joining the Sales team I took the opportunity to learn all aspects of the products I would be representing.


> Understanding the baking process.

> Packaging concepts.

>Quality Perimeters.

> Trailer loading processes.


Became responsible for branded products,servicing distributor network (DSD) and warehouse accounts serving northeast and south east retailers.

Adding private label responsibilities including grocery retail accounts and regional potato chip brands throughout the east and mid west areas.


Ready Mix Driver

Berks Products Corporation
06.1984 - 07.1990
  • Enhanced customer satisfaction by delivering ready mix concrete promptly and accurately.
  • Upheld cleanliness standards for both vehicle interiors and exteriors through regular washing and maintenance tasks.
  • Contributed to a safe work environment by adhering to company policies, DOT regulations, and OSHA standards.
  • Ensured optimal concrete quality by managing slump adjustments according to job specifications.

Education

High School Diploma -

Boyertown High School
Boyertown, PA
06-1980

Skills

    Follow Up: Key to growing customer trust and meeting their needs,reaction or "action" time is important

    Communication with internal "TEAM" regarding customer needs,current and new as business situations may change

    Understanding opportunities must be in the best interest of the company and customer to create a blended partnership for bottom line success long term

Interests

I love the outdoors, hunting,fishing,camping and auto racing


I'm married for 36 years to a very patience wife Patti

A daughter Chelsea a Granddaughter Savannah soon to be 6 years old and she will be getting a little sister at the end of January 2025

Assisting and taking care of family as needed is very valued to me



References available upon request


Timeline

Sr. Director Of Business Development

Hershey Salty Snacks / Pretzels Inc.
12.2021 - Current

Regional Sales Manager

Pretzels Inc.
08.2000 - 12.2021

Regional Sales Manager

Keystone Pretzel Bakery
07.1990 - 08.2000

Ready Mix Driver

Berks Products Corporation
06.1984 - 07.1990

High School Diploma -

Boyertown High School
Donald Miller