Donald Miller
North Carolina Department of Transportation
GRAHAM,NC
17
years of professional experience
Experienced Engineering Technician with a strong background in quality control, site inspections, and materials testing. Known for accurate documentation, troubleshooting, and proactive issue resolution on roadway and transportation projects.
Work History
Engineering Technician III
1 Year 4 Months- Collected field data for roadway projects using inspection tools.
- Documented daily field conditions, measurements, and material results with accuracy.
- Assisted engineers with site reviews, project checks, and schedule coordination.
- Assisted engineers with site reviews and project checks.
- Tested construction materials to verify quality and support project acceptance.
- Resolved field issues by communicating with contractors.
- Updated project records and drawings to maintain accurate construction documentation.
- Consistently met high-quality standards for all completed work while adhering to established timelines.
- Contributed to a safer working environment through strict adherence to safety protocols, guidelines, and regulations.
- Collaborated closely with engineers in developing new products or improving existing ones, providing valuable input from a technician''s perspective.
- Streamlined workflow within the team through effective communication and collaboration with engineers, technicians, and management.
- Mitigated potential project risks by proactively identifying and addressing areas of concern before they developed into significant issues.
- Implemented quality assurance procedures to minimize non-conformances.
- Assisted in training new team members on company procedures, policies, and technical skills necessary for their roles as Engineering Technicians.
Transportation Technician II
9 Years 3 Months- Inspected roadway conditions and verified construction activities against project specifications.
- Coordinated traffic control setup, supporting safe work zones and compliant lane closures.
- Led field data collection for transportation projects, ensuring accurate measurements and documented observations.
- Prepared daily reports for engineers and project managers.
- Reviewed plans and site details to identify conflicts and support timely issue resolution.
- Trained junior technicians on field procedures, safety practices, and documentation standards.
- Streamlined daily reporting workflows, improving consistency across field records and deliverables.
- Enhanced safety measures by conducting regular inspections and addressing potential hazards promptly.
- Developed strong relationships with clients through clear communication and reliable performance in meeting deadlines.
- Maintained accurate records of vehicle usage, fuel consumption, and maintenance activities.
Line Technician
3 Years 9 Months- Repaired brakes, batteries, belts, and hoses to restore vehicle reliability.
- Inspected vehicles for safety issues and documented findings for service recommendations.
- Diagnosed basic mechanical concerns using manufacturer procedures and shop equipment.
- Performed oil changes, tire rotations, and fluid services for customer vehicles.
- Communicated repair needs clearly with service advisors and senior technicians.
- Maintained clean, organized work areas and followed dealership safety standards.
- Assisted with multi-point inspections to support accurate maintenance planning.
- Documented all operations and managed communication with team members.
- Ensured workplace safety by adhering to company policies and industry regulations while performing tasks.
Supervisor
2 Years 5 Months- Supervised wash bay operations, coordinating crew assignments and maintaining service flow.
- Trained new team members on safety procedures, equipment use, and wash standards.
- Inspected trucks after service to verify cleanliness, detailing quality, and customer expectations.
- Monitored chemical usage and equipment condition to support safe, efficient operations.
- Resolved customer concerns quickly, ensuring professional service and repeat business.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
High School Diploma
- Associates in Engineering
Skills
Quality control
Root-cause analysis
Troubleshooting
Testing
Site inspections
Project management
Operations monitoring
Deadline management
Microsoft Office
Hi-CAMS
Sharepoint
Leadership development
Team collaboration
Client relationship management
Critical thinking
Adaptability and flexibility
Strong work ethic
Documentation skills
Site inspections
Timeline
Engineering Technician III
North Carolina Department of Transportation
06.2025 - CurrentRead More
Transportation Technician II
HDR Engineering, Inc.
03.2016 - 06.2025Read More
Line Technician
Mark Jacobson Toyota
02.2012 - 11.2015Read More
Supervisor
Blue Beacon Truckwash
09.2009 - 02.2012Read More
Alamance Community College
from Associates in Engineering
Read More
River Mill Academy
High School Diploma
Read More