DONALD MONDRAGON JR.
Hayward,CA
Summary
Health Care Informatics graduate student with experience in EHR systems, healthcare data entry, SQL, and patient information management. Strong background supporting clinical workflows, data accuracy, HIPAA compliance, and health information systems in high-volume healthcare environments.
Overview
4
4
years of professional experience
Work History
Medical Reception / Front Desk
Kaiser Permanente
08.2025 - Current
- Perform patient registration, scheduling, and check-in using electronic health records (EHR)
- Maintain accurate patient demographics, medical documentation, and encounter data
- Support clinical teams with chart preparation and patient flow coordination
- Conduct data entry and database maintenance in compliance with HIPAA
Customer Sales Specialist
88 CardHouse
Fremont, CA
07.2024 - Current
- Process transactions using POS systems and maintain accurate sales records
- Manage inventory tracking and data organization
- Provide customer service and coordinate team task completion
Data Entry Clerk / Clerk Trainer
Truepill
Hayward, CA
10.2021 - 06.2023
- Entered, updated, and validated patient health information in internal databases
- Processed 300+ records/orders daily, exceeding department benchmarks
- Promoted to Clerk Trainer within three months
- Trained and supervised up to 7 data clerks on workflows, accuracy, and quality standards
Education
Master of Science - Health Care Informatics
University of San Diego – Hahn School of Nursing
San Diego, CA02.2026
Bachelor of Science - Public Health
California State University, East Bay
Hayward, CA01.2021
Skills
- Electronic Health Records (EHR)
- Health Information Systems
- SQL
- MySQL
- Data Entry
- Data Validation
- Data Analysis
- Database Management
- Microsoft Excel
- Microsoft Word
- Medical Records Management
- HIPAA Compliance
- Workflow Optimization
- Project Management
- Health Care Informatics
- Patient Data Management
- Clinical Workflow Support
- Quality Improvement
- Process Improvement
- Attention to Detail
- Problem Solving
Timeline
Medical Reception / Front Desk
Kaiser Permanente
08.2025 - Current
Customer Sales Specialist
88 CardHouse
07.2024 - Current
Data Entry Clerk / Clerk Trainer
Truepill
10.2021 - 06.2023
Master of Science - Health Care Informatics
University of San Diego – Hahn School of Nursing
Bachelor of Science - Public Health
California State University, East Bay