Donald Owens

Responsible for managing all aspects of successful mortgage branches while producing my own book of business.

Responsible for management of all aspects of a successful mortgage banking operation including:

• Compliance
• Credit Report Management
• Pipeline management
• Verifying customer eligibility for mortgage loans.
• Issuing pre-approval letters and preliminary credit decisions.
• profit and Loss management
• Advertising
• Recruiting, staff management and development.

• Managed all aspects of a successful mortgage branch while producing my own loans.
• Maintained friendly and professional customer interactions.
• Responsible for recruiting and managing all employees within the branch.
• Engaged employees in business processes with positive motivational techniques. Assessed employee performance and developed improvement plans.
• Oversaw compliance within branch to ensure proper disclosure of mortgage loans and fair lending practices.

At Amres I am responsible for building the brand in my local and regional footprint by leading a team of mortgage professional across multiple markets throughout North Carolina.

My job includes managing branch financials, Supporting our team through Coaching, Promoting Sales Growth, Product knowledge and Networking.