Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Donald Parks

Oakland,CA

Summary

  • Windows Operating System: Microsoft Office: (Word, Excel, PowerPoint, Publisher and Access) Typing 35wpm, Ten Key by touch, Word processing, Data Entry, & Multitasking.10-KEY (12,000 KPH)
  • IDX/IDX Web/bar

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

Patient Care Technician

MarinHealth Medical Center
Greenbrae, USA
11.2022 - Current
  • Coordinated unit-specific equipment to maintain operational efficiency.
  • Managed electronic health records, ensuring accurate and timely updates.
  • Provided comprehensive administrative support.
  • Manage electronic health records and chart management
  • Entered clinical orders into the system accurately.
  • Communicate effectively with other departments to ensure timely availability of supplies and equipment
  • Maintain departmental manuals, logs, and filing systems
  • Coordinated electronic health record system for patient admissions, transfers, and discharges.
  • Facilitated resolution of technical issues with office equipment.
  • Oversaw documentation for equipment utilization and inventory tracking.
  • Supplied information to visitors and staff.

Community Health Worker

Alameda Health System
Oakland, CA
03.2018 - Current
  • Starting Out Strong Family Support Program: Targeted outreach to pregnant women and families with young children.
  • Homeless Health Center: Providing services to individuals experiencing homelessness.
  • Care Management: Working with high-risk patients to ensure they receive appropriate care and support.
  • Enhanced Care Management (ECM): Focusing on improving whole health through outreach and engagement activities
  • Coordinated transportation for clients to medical appointments or other necessary services.

Patient Access Rep

Alta Bates Summit Medical Center
Berkeley, USA
03.2017 - 03.2019
  • Responsibilities include registering patients in a timely and efficient manner within the Emergency Department.
  • Also, I am responsible for updating and collecting demographic information, applicable co-pays for the insurance, obtaining signatures on patient forms, answering and responding to calls regarding the registration/admission of patients from other departments such as outpatient auxiliary appointments and surgery.

Education

GED - General

Pleasanton, CA
06.2009

Skills

  • Epic
  • Passport
  • Microsoft Office
  • Microsoft Word
  • Microsoft Excel
  • Internet
  • Care management
  • Patient outreach
  • Electronic health records
  • Cultural competency
  • Social justice advocacy
  • Organized and detail oriented
  • Public outreach
  • Schedule coordination
  • HIPAA guidelines
  • Substance abuse prevention
  • Community-based resources
  • Substance abuse treatment coordination
  • Healthcare advocacy
  • Trauma-informed practices
  • Patient advocacy

Awards

Thank you Star Award, 04/01/17, An award received when a co-worker, management, or patient acknowledges exceptional customer service.

Timeline

Patient Care Technician

MarinHealth Medical Center
11.2022 - Current

Community Health Worker

Alameda Health System
03.2018 - Current

Patient Access Rep

Alta Bates Summit Medical Center
03.2017 - 03.2019

GED - General

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Donald Parks