Accomplished Maintenance Technician and Correctional Lieutenant with a proven track record at Newton Correctional Facility, adept in conflict resolution and preventive maintenance. Leveraged adaptability and expert problem-solving skills to enhance safety and efficiency, significantly reducing misconduct instances. Skilled in inmate supervision and employing de-escalation techniques, demonstrating exceptional interpersonal abilities and a commitment to professional excellence.
Overview
34
34
years of professional experience
Work History
Maintenance Technician
Ames Properties
09.2018 - 07.2024
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Maintenance Technician
Devig Services
05.2017 - 09.2018
Operated varied hand and power tools to complete repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Followed safety protocols to minimize workplace accidents.
Delivery Driver
Advance Auto Parts
Marshalltown, Iowa
11.2016 - 05.2017
Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
Served as a role model for subordinate staff by consistently demonstrating professionalism, integrity, and commitment to maintaining a safe and secure environment within the correctional facility.
Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.
Reduced instances of misconduct by establishing positive relationships with inmates and addressing grievances in a timely manner.
Managed daily operations within assigned unit, ensuring adequate staffing levels were maintained and resources were allocated effectively.
Evaluated staff performance regularly through observation and feedback sessions to support their professional development and maintain high levels of competence within the team.
Collaborated with multidisciplinary teams to address inmate needs, promoting rehabilitation efforts and reducing recidivism rates.
Assisted in the hiring process for new officers, participating in interviews and making recommendations based on candidate qualifications and fit with facility culture.
Supervised up to 40 employees and performance of tasks and managed up to 1200 offenders.
Adhered to all applicable traffic laws while driving delivery vehicle.
Inspected vehicles' condition, supplies and equipment before and after trips
Monitored fuel level throughout shift and refueled when necessary.
Truck Driver
Dunn Farms
09.2013 - 11.2016
Operated with safety and skill to avoid accidents and delays.
Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Delivered grain from field to elevator, then from elevator to processing facilities.
Correctional Lieutenant
Newton Correctional Facility
Newton, Iowa
02.1990 - 02.2013
Promoted safety, order, and functionality of facility.
Communicated information regarding security, safety and operations through chain of command.
Coordinated shakedowns to locate and remove unauthorized items.
Briefed superiors of incidents and misconduct and recommended disciplinary actions.
Maintained order in building and on grounds of prison.
Assigned and monitored training needs of subordinate staff members to close knowledge and performance gaps.
Used weapons, handcuffs and physical force to maintain discipline and order among prisoners.
Implemented appropriate discipline measures following review of investigation results.
Diffused disruptive behavior by verbal interventions.
Conducted daily briefings to pass on pertinent info to oncoming shifts.
Supervised and made cell assignments.
Responded promptly to emergency situations in accordance with established guidelines.
Evaluated employee performance, providing feedback as necessary.
Student and Family Advocate at Ames Community School District, Ames High SchoolStudent and Family Advocate at Ames Community School District, Ames High School