Summary
Overview
Work History
Education
Skills
Technical Knowledge
Timeline
Generic

Donald Phillips

Sterling,Virginia

Summary

Results oriented IT professional with over twenty years of progressive experience within information technology. As Sr. Principal Computer System Analyst/Cloud Economist is to ensure the cost-justifiable IT capacity, in all areas of IT, always exists and is matched to current and future agreed-upon needs of the business, in a timely manner. Proven ability to multitask and integrate solutions to complex problems across business areas. Consistently able to build and manage diverse teams focused on results and high customer satisfaction. Highly motivated and creative with excellent written and verbal communication skills. Accomplished engineer proffering extensive cloud monitoring, deployment and troubleshooting skills. Defined, built and maintained infrastructure using vendor-neutral and platform-specific tools. Organized and focused person with extraordinary leadership acumen. Detail-oriented Cloud Cost Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff. Resourceful Cloud Cost Engineer experienced in evaluating and assessing client requirements and implementing infrastructure to solve identified problems. Harnessed code and cloud-native technologies to create scalable and user-centric systems. Strong negotiator with excellent value-driven solutions. Meticulous Cloud Engineer maintaining highly functional digital systems for uninterrupted workflows and consistent productivity. Oversees routine maintenance checks and software update schedules to reduce network downtime and likelihood of security compromises. Loves collaborating with customers and teammates to develop and implement creative technical solutions to challenging problems. Resourceful Cloud Engineer experienced in evaluating and assessing client requirements and implementing infrastructure to solve identified problems. Harnessed code and cloud-native technologies to create scalable and user-centric systems. Strong negotiator with excellent value-driven solutions. Meticulous Cloud Engineer maintaining highly functional digital systems for uninterrupted workflows and consistent productivity. Oversees routine maintenance checks and software update schedules to reduce network downtime and likelihood of security compromises. Loves collaborating with customers and teammates to develop and implement creative technical solutions to challenging problems. Detail-oriented Computer Systems Engineer committed to improving system design and operations for reliable workflow management. Researches and implements budget-conscious security and encryption solutions to protect user privacy and increase overall network health. Creates easy-to-follow guidelines and troubleshooting documentation for non-technical staff. Meticulous Cloud Engineer maintaining highly functional digital systems for uninterrupted workflows and consistent productivity. Oversees routine maintenance checks and software update schedules to reduce network downtime and likelihood of security compromises. Loves collaborating with customers and teammates to develop and implement creative technical solutions to challenging problems. Meticulous Cloud Engineer maintaining highly functional digital systems for uninterrupted workflows and consistent productivity. Oversees routine maintenance checks and software update schedules to reduce network downtime and likelihood of security compromises. Loves collaborating with customers and teammates to develop and implement creative technical solutions to challenging problems.

Overview

40
40
years of professional experience

Work History

Cloud Engineer/Cloud Economist

Case Consulting
01.2022 - Current
  • Capture cloud utilization and spend by portfolio using cloud technologies and operational experience associated with Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), IBM Cloud, and/or Oracle Cloud Infrastructure (OCI)
  • Analyze and present to management purchase recommendations of Reserved Instance and Saving Plan subscription purchases for all Cloud Service Providers
  • Responsible for providing adhoc cloud data-calls information from all CSP’s, to assist senior manangement to make strategic procurement decisions
  • This data also provides management with the knowledge needed to understand and plan future cloud consumption and forecast contract costs and fiscal year budget planning
  • Using cloud technology support cloud engineers responsible for expanding functionality of the five cloud services providers
  • Creating dashboard reporting and preparing financial reports based on utilization is a critical part of my position and equates to me being a critical part of the larger cloud team
  • The team relies on me to work closely with cloud engineers to understand cloud services, coordinate financial analysis matters with other departments, prepare basic forecasts and analyze trends and general business conditions and report on financial and expense performance
  • Provide ad hoc reports to cloud team engineers, management, project

Software Engineer

GSM Consulting CORP
01.2010 - 01.2015
  • As Software Quality Assurance Engineer, responsible for working with staff across the program to plan, coordinate, and track the various tasks necessary to execute the entire program’s software deployment, delivery and maintenance with customers, engineers, and managers in a dynamic, multi-organizational environment providing direct effort
  • Developed and defined technical solutions to further enhance the automation processes utilizing multiple new tools to support deployments
  • (Maven, Jenkins, Puppet, Icinga, TortoiseSVN)
  • Coordinate approximately 75 deployments to the various da Vinci environments; manage the baselines across multiple code branches; release, stage, and deploy software updates
  • Continue to support the Solaris environment, deploying and coordinating approximately 175 deployments
  • Coordinate with Security in preparation for the BOE authoring and reengineer a new Collection Data and Services (CDAS) CM Plan
  • Developed and draft CM deployment standards
  • Develop procedures and schedule and assume the coordination responsibilities for monthly Linux patching
  • Develop and manage the Dry-run, Prod Staging, and Go-Live project schedules
  • Support all program level control gates.

Software Configuration Analyst

NORTHROP GRUMMAN
01.2004 - 01.2010
  • As a Software Configuration Analyst 4, responsible for implementing a coordinated process that results in efficiently developing and maintaining client solutions that have accountability, traceability and reproducibility
  • Create, maintain and enforce all best practice for source code control, software builds, change and release to development, test, stage and production environments
  • Version control for all applications
  • Responsible for all builds
  • Troubleshoot build issues and debug code with development and QA staff
  • Assist in creation and maintenance of policies for software baselines, branches and merges
  • Develop and refine configuration management processes and procedures; document these procedures
  • Track and report on all configuration management activities
  • Experience with issue tracking tools such as Lotus Notes and familiar with Jira
  • Refine and maintain the change request and change control process evaluations, scheduling personnel, staff training, etc.

Senior Production Operation and Reporting Analyst

Accenture
01.2004 - 01.2004
  • Responsible for gathering and retaining pertinent information for a successfully transitioning of knowledge from TSYS Corporation to the Department of Education
  • Currently maintain and modify the CA7 scheduler for the Department of Education’s Common Origination and Disbursement project
  • Assist in the execution of Verification W programs which resulted in the disbursement of over $250 million dollars to schools by Department of Education’s COD system
  • Responsible for tracking and reporting COD Production’s mainframe abends, problem resolutions, network and web outages in daily COD management meetings
  • Support the Software Quality Assurance and Programmer Development teams through the change process and provided a clear understanding of how new and old programming changes effects the critical path processing during the nightly production cycle
  • Perform day to day job functions in a qualitative manner while at the same time working to complete integration objectives supportive of the corporation
  • Perform as first point of escalation for production JCL abends.

Software Quality Assurance Analyst

QATALYS
01.2004 - 01.2004
  • As Software Quality Assurance Analyst Consultant working at SallieMae, managed the same end to end QA test operations; managed as a SallieMae employee
  • Continued identifying and writing testing plans and test cards, performing manual testing, working closely with developers to perform a majority of the hands-on testing, and collaborate with project teams in the initial phases of major program releases.

Software Quality Assurance Analyst

SallieMae Corporation
01.2000 - 01.2004
  • Managed testing operations from end to end, identifying and writing testing plans and test cards, performing manual testing, working closely with developers to perform a majority of the hands-on testing, and collaborate with project teams in the initial phases of major program releases
  • Worked as Lead QA Analyst on major projects, most resent the MPN/ PLUS Exchanges Process, which resulted in Exchanging over 2.5 million Master Promissory Notes between three separate legacy systems to date
  • Perform administrative duties by preparing weekly status reports, adhering to change control process (using in-house product PRIDE & CA-ENDEVOR), and tracking timelines for projects and tasks (using CA-SERVICE CENTER)
  • Also, document collected requirements, making requested revisions, and obtaining sign-off of documents in order to obtain a successful release
  • Create JCL jobs to backup/copy/create test data for successful analysis and completion of test plans
  • Tracked and logged programs defects using QA TRACKER and TEST DIRECTOR
  • Used DB2 SQL/SPUFI utility to pull data from DB2 database.

Senior Production Control Analyst

Sprint
01.1988 - 01.1996
  • Supported special client production processing by controlling; scheduling; submitting client service requests using CA7 and CA11; which guaranteed the integrity of the applications supportive to the company’s goals
  • Created and influenced upper management to use tracking tools (charts, graphs) which identified the successful completion percentages of Production critical path applications
  • Performed supervisor responsibilities, which includes creating performance appraisals, promotion evaluations, scheduling personnel, staff training, etc
  • Also, wrote and implemented JCL job streams utilizing IBM utilities for file maintenance and archive processing to production libraries
  • Resolved JCL ABENDS to nightly production jobs, reviewed and changed job control cards as required.

Production/Operation Specialist I

National corporation for housing partnership
01.1988 - 01.1989
  • Supported in-house production processing requirements, which included submission and control of tape backups, management systems, and payroll reports accounting systems and writing JCL job streams
  • Responsibilities as acting Senior Computer Operator included monitoring and responding to the IBM 370 System and its interrelated peripherals.

MIS Production Coordinator

Planning Research Corporation
01.1987 - 01.1988
  • Provided technical support to users and programmers, while using JCL utilities for housekeeping functions
  • Resolved JCL ABENDS to nightly production jobs; updated documentation and covered weekend on-call duty.

Senior Computer Operator

Planning Research Corporation
01.1984 - 01.1987
  • Monitored the NAS/7000 & 8000 System to identify abnormal system performance and make adjustment corrections
  • Performed troubleshooting on communication networks to determine corrective measures to be taken with modems, lines, controllers and terminals
  • Monitored and maintained operation on interrelated peripherals by performing follow-up system request, mounting of tapes, interventions and failed devices.

Education

Business Computer Programming -

Prince Georges Community College
Largo, MD

Skills

  • Quality Assurance Process Management
  • Software Development Lifecycles
  • Team Building
  • Project leadership and management
  • System and Network Integration
  • Process re-engineering
  • Efficient IT Operations Management
  • API Development
  • Capacity Planning
  • Network configuration
  • Business Continuity
  • Monitoring tools

Technical Knowledge

Unix Shell script, Java script, REXX, SAS, CLIST, JCL, COBOL, Linux, Solaris, Windows7, zOS, MVS/ESA, VSAM, Windows 2000/NT, Windows 2000/XP, Red Hat Enterprise Linux, RDS, Oracle, DB2, IDMS, Web Logic Application Servers, UNIX, 390 IBM Mainframe, 370 IBM Mainframe, 3090 IBM Mainframe, AWS Web Servers, CloudCheckr, CloudTracker, TIM, TortoiseSVN, Icinga, Jenkins, Maven, Puppet, Lotus Notes, Retrievalware, Rational ClearCase, Rational ClearQuest, Test Director, QA Tracker, CA-FILEMASTER, CA-Service Center, CA-Endevor FileAid, IBM utilities, SPUFI, JSCAN, CA7, OPC, JCK, AUTOMATE, SDSF, ISPF, SupportWorks Webclient, AWS Web Services Console

Timeline

Cloud Engineer/Cloud Economist

Case Consulting
01.2022 - Current

Software Engineer

GSM Consulting CORP
01.2010 - 01.2015

Software Configuration Analyst

NORTHROP GRUMMAN
01.2004 - 01.2010

Senior Production Operation and Reporting Analyst

Accenture
01.2004 - 01.2004

Software Quality Assurance Analyst

QATALYS
01.2004 - 01.2004

Software Quality Assurance Analyst

SallieMae Corporation
01.2000 - 01.2004

Senior Production Control Analyst

Sprint
01.1988 - 01.1996

Production/Operation Specialist I

National corporation for housing partnership
01.1988 - 01.1989

MIS Production Coordinator

Planning Research Corporation
01.1987 - 01.1988

Senior Computer Operator

Planning Research Corporation
01.1984 - 01.1987

Business Computer Programming -

Prince Georges Community College
Donald Phillips