Summary
Overview
Work History
Education
Skills
Timeline
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Donald Pozorski

Sandusky

Summary

Dynamic team player with a proven track record at Motel 6, excelling in service excellence and problem-solving. Demonstrated strong teamwork and collaboration skills while ensuring guest satisfaction and safety. Proficient in cash management and reservation systems, consistently promoting a positive atmosphere and enhancing operational efficiency.

Overview

1
1
year of professional experience

Work History

Team Member

Mickey Mart
05.2025 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Operated register to process payments and collect cash payment for order totals.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Team Member

Steak N Shake
04.2025 - 05.2025
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.

Night Auditor

Motel 6
09.2024 - 04.2025
  • Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
  • Oversaw night auditing of daily room occupancy and hotel revenue.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
  • Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
  • Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.

Ride Operator

Cedar Fair
05.2024 - 01.2025
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
  • Enhanced rider experience by enforcing safety procedures and providing clear instructions.
  • Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
  • Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
  • Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
  • Operated variety of amusement park rides and monitored passenger safety and comfort.

Education

Associate of Arts - Psychology

University of Phoenix
Tempe, AZ
06-2012

Associate of Science - Nursing

Bowling Green State University
Bowling Green, OH

Skills

  • Service excellence
  • Optimistic mindset
  • Teamwork and collaboration
  • Problem-solving

Timeline

Team Member

Mickey Mart
05.2025 - Current

Team Member

Steak N Shake
04.2025 - 05.2025

Night Auditor

Motel 6
09.2024 - 04.2025

Ride Operator

Cedar Fair
05.2024 - 01.2025

Associate of Arts - Psychology

University of Phoenix

Associate of Science - Nursing

Bowling Green State University