Andres Manrrique
Galveston,USA
Summary
Team member with proven ability to enhance customer experiences through friendly service and efficient operations. Strong attention to detail and adaptability ensure high standards of cleanliness and customer satisfaction. Years of experience in customer service and food industry contribute to effective problem-solving and operational excellence.
Overview
6
6
years of professional experience
Work History
Team Member
Burger King
Galveston, Texas
12.2024 - Current
- Assisted with customer orders, providing friendly and efficient service.
- Maintained cleanliness of dining area and kitchen surfaces throughout shifts.
- Collaborated with team members to optimize workflow during peak hours.
- Handled cash transactions accurately at the register for customer purchases.
- Followed health and safety guidelines to ensure food quality standards were met.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Crew member
Mcdonalds
Galveston, USA
02.2023 - 10.2023
- Assisted in daily operations, enhancing customer satisfaction through efficient service.
- Collaborated with team to maintain cleanliness, ensuring a welcoming environment for guests.
- Managed cash transactions accurately, contributing to smooth financial operations.
- Resolved customer inquiries, improving overall guest experience and loyalty.
- Supported training of new staff, fostering a collaborative and skilled team.
- Efficiently managed customer orders, ensuring prompt service and accuracy.
- Collaborated with team to maintain cleanliness standards and enhance customer satisfaction.
Server
Sttudgarden Tavern
Galveston, USA
03.2022 - 11.2022
- Served guests efficiently, ensuring satisfaction and repeat visits.
- Handled high-volume shifts, maintaining composure and accuracy.
- Collaborated with team to streamline service and reduce wait times.
- Resolved customer complaints swiftly, enhancing overall experience.
Delivery Driver
Domino's Pizza
Galveston, Texas
11.2019 - 06.2021
- Delivered pizzas promptly to customers while ensuring food safety standards.
- Communicated with customers to confirm orders and address any concerns.
- Collaborated with team members to maintain a clean and organized workspace.
- Handled cash transactions accurately during deliveries and maintained financial records.
Skills
- Customer Engagement
- Adaptability
- Service Excellence
- Problem Solving
- Critical Thinking
- Team Collaboration
- Customer service
- Attention to detail
Languages
- English, Experienced
- Spanish, Expert
Timeline
Team Member
Burger King
12.2024 - Current
Crew member
Mcdonalds
02.2023 - 10.2023
Server
Sttudgarden Tavern
03.2022 - 11.2022
Delivery Driver
Domino's Pizza
11.2019 - 06.2021