Rachel Joy Sarmiento
Chula Vista,CA
Summary
Dedicated professional with experience in customer service, food service, and healthcare. Skilled in communication, teamwork, and problem-solving, consistently delivering organized service in fast-paced environments. Committed to enhancing experiences for customers and patients while supporting team success.
Overview
3
3
Languages
1
1
Certification
4
4
years of professional experience
Work History
Team Member
Paris Baguette
Chula Vista, California
03.2025 - Current
- Greeted customers warmly at café entrance, fostering a welcoming and positive atmosphere in the café.
- Inspected finished products for freshness and proper presentation before packaging, maintaining high quality standards.
- Packed cakes and pastries to meet company quality standards and guidelines, ensuring customer satisfaction.
Shift Lead
R&B Tea
Chula Vista, California
01.2023 - 07.2026
- Guided customers in menu selections with personalized recommendations, enhancing their dining experience.
- Processed customer orders and payments efficiently using point-of-sale system.
- Managed inventory to align stock levels with demand, minimizing excess.
Team Member
Better Buzz
Bonita , CA
01.2024 - 03.2025
- Prepared a variety of coffee beverages using espresso machines and grinders.
- Maintained cleanliness and organization of the coffee bar and workstations.
- Prepared bakery products to meet customer demand and maintain freshness.
- Assisted customers with orders and provided product recommendations.
- Maintained cleanliness of workstations and dining areas throughout shifts.
CNA
South Bay Post Acute Care
Chula Vista, California
08.2023 - 05.2024
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted with daily living activities including bathing, dressing, and grooming.
- Provided compassionate care to residents in a skilled nursing facility.
Team Member
It's Boba Time
Clairemont, CA
08.2022 - 09.2023
- Greeted customers warmly upon entering the store to enhance their shopping experience. upon entering the store with friendly demeanor.
- Restocked ingredients and supplies to maintain seamless operations during shifts.
- Followed health and safety guidelines to ensure food safety standards were met.
Education
Vocational Nursing - Nursing
Northwest College
La Mesa08-2026
High School Diploma -
Olympian High School
Chula Vista05-2022
Some College (No Degree) - Public Health
San Diego State University
San Diego, CASkills
- Quality assurance
- Food safety
- Customer service
- Customer engagement
- Effective communication
- Team collaboration
- Time management
- Patient engagement
- Effective communication
Languages
English
Professional
Tagalog
Limited
Spanish
Limited
Certification
- Basic Life Support Training
Timeline
Team Member
Paris Baguette
03.2025 - Current
Team Member
Better Buzz
01.2024 - 03.2025
CNA
South Bay Post Acute Care
08.2023 - 05.2024
Shift Lead
R&B Tea
01.2023 - 07.2026
Team Member
It's Boba Time
08.2022 - 09.2023
Vocational Nursing - Nursing
Northwest College
High School Diploma -
Olympian High School
Some College (No Degree) - Public Health
San Diego State University