Summary
Overview
Work History
Education
Skills
Timeline
Generic

Donald Reibsome

Vero Beach

Summary

Dynamic and results-driven professional with extensive experience in customer service and cash handling at ABC Fine Wine & Spirits. Proven ability to enhance customer satisfaction and drive sales through effective teamwork and product knowledge. Committed to continuous development and adept at problem-solving in fast-paced and high pressure environments.

Overview

13
13
years of professional experience

Work History

Team Member

ABC Fine Wine & Spirits
03.2020 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted with inventory counts and stocking of merchandise.
  • Assisted customers in selecting merchandise best suited to needs.

Liquor Cashier

Walgreens
12.2017 - 03.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Associate

Grand Slam Beverages
06.2017 - 12.2017
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Greeted customers and provided outstanding customer service.

Cashier

Sam's Club
02.2012 - 06.2017
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Used POS system to enter orders, process payments and issue receipts.

Education

Vero Beach High School
Vero Beach, FL

Skills

  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Cash handling
  • Flexible schedule
  • Product knowledge
  • Sales expertise
  • Continuous development
  • Willingness to learn
  • Order preparation

Timeline

Team Member

ABC Fine Wine & Spirits
03.2020 - Current

Liquor Cashier

Walgreens
12.2017 - 03.2020

Associate

Grand Slam Beverages
06.2017 - 12.2017

Cashier

Sam's Club
02.2012 - 06.2017

Vero Beach High School

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