Donald Richman
Tully,NY
Summary
Sales management professional prepared to lead and drive revenue growth. Proven ability to develop and execute strategic sales plans, foster team collaboration, and adapt to changing market conditions. Strong skills in client relationship management, negotiation, and performance analysis. Known for achieving results and supporting team success.
Performance-oriented Sales Leader offering exceptional record of achievement over 9-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Dynamic individual with hands-on experience in Multi-Platform Marketing and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
25
25
years of professional experience
Work History
Local Sales Manager
WSYR NewsChannel 9
10.2015 - Current
- Delivered exceptional customer service by addressing client concerns promptly and professionally.
- Established strong relationships with key clients for long-term business growth and retention.
- Prioritized ongoing professional development, attending industry conferences or workshops to stay current on best practices and emerging trends in sales management.
- Streamlined internal processes to enhance efficiency and improve overall team performance.
- Created detailed reports analyzing key metrics related to sales performance, using insights gained to inform future strategy development.
- Optimized pricing structures based on market research data, driving profitability while remaining competitive in the marketplace.
- Negotiated favorable contracts with partners and suppliers, contributing to cost savings initiatives within the organization.
- Organized successful events such as product launches or trade shows that showcased offerings effectively to potential customers.
- Led a high-performing sales team, providing ongoing coaching and training to ensure success.
- Improved communication channels between various departments involved in the end-to-end sales process, fostering a collaborative work environment.
- Collaborated with cross-functional teams to develop comprehensive strategies for achieving sales targets.
- Contributed to company growth through effective recruitment, hiring, and onboarding of top talent in the local sales team.
- Monitored industry trends and competitor activities to inform strategic decision-making within the local sales team.
- Developed customized proposals for prospective clients, showcasing the unique value proposition of products or services offered.
- Increased market share by identifying new business opportunities and creating targeted marketing campaigns.
- Evaluated the performance of sales representatives regularly, setting high expectations for individual contributions toward shared goals.
- Empowered staff members through regular feedback sessions that highlighted areas of improvement as well as recognition for outstanding work.
- Boosted sales revenues by developing and implementing strategic local sales plans.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Sr. Account Executive
WSYR NewsChannel 9
06.2007 - 10.2015
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
- Maintained comprehensive knowledge of market trends, industry news, and competitor offerings, ensuring informed decision-making and strategic planning.
- Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
- Cold called prospects to explain partnership benefits, representing company values.
- Promoted company offerings to diverse customers with targeted and disciplined approach.
Account Executive
Time Warner Cable
10.2003 - 06.2007
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Account Executive
WSYR NewsChannel 9
08.1999 - 10.2003
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Negotiated contracts successfully, securing favorable terms for both the company and clients.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
Education
Bachelor of Arts - Television And Mass Communications
SUNY College At Oswego
Oswego, NYAssociate of Arts - TV & Video Production
Finger Lakes Community College
Canandaigua, NYSkills
- Sales presentations
- Sales team training
- Sales pipeline management
- Verbal and written communication
- Relationship building
- Positive and upbeat
- Goals and performance
- Sales operation
- Employee motivation
- Product knowledge
- Key account management
- Client relationship management
- Analytical problem solver
- Solution selling
- Sales reporting
- Sales planning
- Performance management
- Sales expertise
Accomplishments
- Supervised team of 13 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Budget Goals by completing Sales Projects with accuracy and efficiency.
- Created a company-wide, comprehensive training program for all sales team members.
Recipient of Achievement in Sales & Excellence Award from the CNY Sales & Marketing Executives
Was nominated in 2011 as the only NewsChannel 9 representative along with Sales & Marketing Professionals across CNY. Was recognized as a industry leader for Sales & Marketing efforts.
Timeline
Local Sales Manager
WSYR NewsChannel 9
10.2015 - Current
Sr. Account Executive
WSYR NewsChannel 9
06.2007 - 10.2015
Account Executive
Time Warner Cable
10.2003 - 06.2007
Account Executive
WSYR NewsChannel 9
08.1999 - 10.2003
Bachelor of Arts - Television And Mass Communications
SUNY College At Oswego
Associate of Arts - TV & Video Production
Finger Lakes Community College
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