Results-driven Project Manager with expertise in risk management, process improvement, and stakeholder communication. Skilled in leadership, problem-solving, and adaptability to ensure project success.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Project Manger
Santos Construction, LLC
Renton, WA
10.2018 - Current
Created and managed project plans, timelines, and workflows for construction teams.
Conducted job site inspections to ensure quality and progress.
Negotiated vendor contracts aligning with budget and objectives.
Implemented communication protocols to enhance team collaboration.
Reviewed risks and developed strategies to mitigate challenges.
Managing Director
Self-employeed
Renton, WA
12.2012 - Current
Developed business growth plans targeting key clients and service lines.
Managed full sales cycle: prospecting, presenting, negotiating, and closing deals.
Drafted client proposals with cost estimates and timelines.
Streamlined processes using software tools to optimize performance.
Retail Operations Manager
Peet's Coffee
Redmond, WA
01.2011 - 12.2012
Improved customer satisfaction and staff retention through training and coaching.
Increased store traffic and sales by 8% via community engagement.
Optimized schedules and merchandising for operational excellence.
Project Coordinator
STARBUCKS COFFEE COMPANY
Seattle, WA
09.1998 - 05.2008
Coordinated project scope, timelines, and deliverables with stakeholders.
Evaluated contractor bids and managed subcontractor progress.
Facilitated communication between architects, engineers, and clients.
Education
Bachelor of Science - Hotel Business Administration
University of Nevada, Las Vegas
Las Vegas, NV
05-1994
Skills
Clear and Concise Communication
Workforce Development
Systems Implementation
Project Planning & Tracking
Accomplishments
Best Business Plan (Intern)
Manager of the Quarter for Customer Engagement and P&L
Certification
Servant Leadership
Certified ACM Panel Installer
Certified Prosoco Applicator
Timeline
Project Manger
Santos Construction, LLC
10.2018 - Current
Managing Director
Self-employeed
12.2012 - Current
Retail Operations Manager
Peet's Coffee
01.2011 - 12.2012
Project Coordinator
STARBUCKS COFFEE COMPANY
09.1998 - 05.2008
Bachelor of Science - Hotel Business Administration