Donald Spence III
Jacksonville ,FL
Summary
Dynamic and dependable professional with a proven track record at DP Logistics, excelling in customer service and safe driving. Demonstrated expertise in route planning and timely deliveries, enhancing customer satisfaction. Strong teamwork and attention to detail contribute to efficient operations and positive client relationships. Committed to maintaining high standards in all tasks.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
10
10
years of professional experience
Work History
Delivery Driver
DP Logistics
01.2025 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Store Manager
Smokers Workshop
09.2020 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Supervised guests at front counter, answering questions regarding products.
Expo Runner
Fish Company
03.2015 - 11.2019
- Upheld quality control measures by monitoring temperature logs and consistently checking food storage areas for compliance.
- Provided support to multiple stations within the kitchen when needed, demonstrating flexibility and teamwork among colleagues.
- Served food at proper temperature to meet safety standards.
- Collaborated with servers to ensure timely delivery of orders, reducing wait times for customers.
- Ensured order accuracy for guest satisfaction, double-checking plates before delivery.
- Achieved a fast-paced work environment through focus on speed and accuracy while assembling dishes according to chef''s specifications.
Education
High School Diploma -
Cornerstone Christian Correspondence School
Townsend, GA01-2025
Skills
- Optimistic Outlook
- Service Excellence
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Dependable and reliable
- Punctual and reliable
- Attention to detail
- Safe driving
- Loading and unloading
- GPS and route planning
- Clean driving record
- Vehicle cleaning and maintenance
- Stocking and inventory
- Team leadership
- Verbal and written communication
Languages
English
Full Professional
Timeline
Delivery Driver
DP Logistics
01.2025 - Current
Store Manager
Smokers Workshop
09.2020 - Current
Expo Runner
Fish Company
03.2015 - 11.2019
High School Diploma -
Cornerstone Christian Correspondence School
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