Donald Tonico
Heath Consultants
Elmont,NY
6
years of professional experience
Field service professional with proven track record in technical diagnostics and repair. Adept at delivering reliable solutions and maintaining high standards in service delivery. Strong focus on team collaboration and achieving results with flexibility to adapt to changing needs. Skilled in equipment maintenance, technical troubleshooting, and customer relations.
Work History
Field Service Technician
1 Year 9 Months- Diagnosed and repaired gas detection systems to ensure compliance with safety regulations.
- Conducted routine maintenance and troubleshooting on various field equipment, enhancing operational efficiency.
- Collaborated with cross-functional teams to streamline service processes and improve customer satisfaction.
- Trained junior technicians on best practices for equipment handling and safety protocols, fostering skill development.
Field Technician
1 Year 7 Months- Utilized safety practices with no complaints or accidents.
- Kept detailed records of field measurements and data.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools and components.
- Adhered to safety protocols by implementing routine tests and guaranteeing accurate and safe equipment handling.
Car Porter
5 Months- Picked up vehicles from and delivered vehicles to customers as directed by management.
- Kept new and used vehicle lots neat and orderly and moved cars as directed by general manager in accordance with dealership display standards.
- Moved sold vehicles to maximize use of space and keep lot in order.
Package Handler
5 Months- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Loaded package containers onto forklifts and transported into packaging areas.
- Informed purchasing team of missing or damaged items immediately when unloading and receiving.
- Delivered updates on anticipated task completion times.
- Used hand-held scanners and physical logs to accurately track item movements.
Asset Protection Associate
1 Year 8 Months- Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
- Controlled reduction of loss inventory by protecting company assets.
- Contacted local authorities and apprehended shoplifters.
- Background-checked potential investors, partner companies and employees and drafted reports of findings.
Education
Associate of Arts - Business Administration
High School Diploma
Skills
Hand and Power Tool Operation
Manual Dexterity
Cargo Sorting
Decision Making
Team Collaboration
Work Order Following
Loading and Unloading
Damage Prevention
Timeline
Field Service Technician
Heath Consultants
11.2024 - CurrentRead More
Field Technician
Southern Cross Energy
12.2022 - 07.2024Read More
Car Porter
Jeep Chrysler Dodge
05.2022 - 10.2022Read More
Package Handler
FedEx
10.2021 - 03.2022Read More
Asset Protection Associate
BJ's Wholesale
03.2020 - 11.2021Read More
Nassau Community College
Associate of Arts from Business Administration
Read More
Valley Stream North High School
High School Diploma
Read More