Donald Vertrees
Waxhaw,NC
Summary
Seasoned Outside Sales Representative with 10-year track record. Bringing strong parts application knowledge, supporting business development, and growth initiatives. Leveraging outstanding communication strengths to cultivate and retain long-term relationships.
Overview
39
39
years of professional experience
Work History
Outside Sales Representative
Stateline CJDR
02.2016 - Current
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Established rapport with potential customers through cold calling and presenting market partners best suited to their specific needs.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify additional opportunities.
- Followed up with customers after completed deliveries to assess satisfaction and resolve technical or service concerns.
- Improved customer retention rates by addressing concerns proactively and providing exceptional service throughout the sales/delivery process.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Trained new employees on customer service, and organizing strategies.
Director of Dealer Services
Freeman's Car Stereo
03.2012 - 02.2016
Project Manager
JL Audio, Inc
01.1996 - 03.2012
Product Designer
AI Research / Audioforms
06.1993 - 03.1996
National Sales Manager
Precision Power, Inc
01.1986 - 06.1993
Skills
- With 10 years of Relationship Building in my North and South Carolina Sales Territory, I know the players and have developed good relationships with each one
- Trust is an important part of any transaction Any presentation should be done in an atmosphere of mutual respect and genuine intention to meet a customer's needs This encourages trust
- Networking is a very effective way to find new business and to keep tabs on the market I find most any venue can be a target rich environment for networking
- Customer Service is extremely important in our business and is the one thing that many times separates the winners from the "also rans" I am constantly looking for ways to provide the exceptional customer service that will be seen as head and shoulders above the competition
Timeline
Outside Sales Representative
Stateline CJDR
02.2016 - Current
Director of Dealer Services
Freeman's Car Stereo
03.2012 - 02.2016
Project Manager
JL Audio, Inc
01.1996 - 03.2012
Product Designer
AI Research / Audioforms
06.1993 - 03.1996
National Sales Manager
Precision Power, Inc
01.1986 - 06.1993
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