Summary
Overview
Work History
Education
Skills
Timeline

Donald Williams

Preston,GA

Summary

Dynamic IT Specialist and former Sales Associate at Perry Brothers Oil, adept at enhancing customer satisfaction through exceptional service and effective problem-solving. Proven ability to configure hardware and software while fostering teamwork and collaboration. Recognized for building lasting customer relationships and maintaining store appeal, ensuring a positive shopping experience.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

1
1
year of professional experience

Work History

IT Specialist

Army
11.2024 - 04.2025
  • Configured hardware, devices, and software to set up work stations for employees.
  • Provided exceptional customer service by promptly addressing problems reported by endusers.
  • Walked individuals through basic troubleshooting tasks.

Sales Associate

Perry Brothers Oil
12.2023 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Webster County High School
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Goal oriented

Timeline

IT Specialist - Army
11.2024 - 04.2025
Sales Associate - Perry Brothers Oil
12.2023 - 08.2024
Webster County High School - High School Diploma,

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Donald Williams