Donald Williams, Jr.
**References Upon Request**
25 W Elm Drive ,AR
Summary
Well-rounded Individual, who is seeking a position where there is a need for leadership. I enjoy creating and improving organizational involvement by bringing clarity to team members and communicating effectively. I am dedicated and committed to ethical and professional standards that will allow me to make a significant contribution and adpatation to any organization.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
Work History
Barista
Starbucks
Tyler, TX
03.2021 - Current
Perform several job duties and provide excellent customer service by greeting, taking orders, maing coffee tea and other drinks to customers specifications. Also, operate cash registers and credit card machines.
Bopus/Warehouse Worker
Kohl's
Tyler, TX
11.2019 - 03.2021
Prepare process and move merchandise productively, safely and accurately according to guidelines. Picking and packing online orders for both in-store, and online orders. Also, perform cash transactions for customers purchases. May include handling returns, and trying to up-sale with great customer service.
Education
High School Diploma -
Ouachita Parish High School
Monroe, LA 08.2013 - 05.2017
Bachelor of Science - Criminal Justice
Grambling State University
Grambling, LA 08.2018 - 12.2021
Skills
Leadership Skills
Professional Communication
Employee Management
Organization and Time Management
Microsoft Certified: Excel, Word, and Access
Customer Relations/Service
Adaptation to Conflict Resolution
Multi-Tasking Between Multiple Objectives
Able To Work Under Pressure
Listening To Understand
Accomplishments
-Kappa Alpha Psi Fraternity, Inc. Initiated Spr 20'
-Boys and Girls Club Mentor
-Ouachita Parish Clerk of Court/Docutech
-Mentor Alliance Summer Camp/City of Monroe
Timeline
Barista
Starbucks
03.2021 - Current
Bopus/Warehouse Worker
Kohl's
11.2019 - 03.2021
Bachelor of Science - Criminal Justice
Grambling State University
08.2018 - 12.2021
High School Diploma -
Ouachita Parish High School
08.2013 - 05.2017