Donald Williams Jr
Forney,TX
Summary
Accomplished Operations Manager with extensive experience in logistics, team leadership, and process optimization. Recognized for driving operational efficiency, fostering high-performing teams, and achieving profitability goals.
Overview
4
4
years of professional experience
Work History
Lead Production Associate
PPG Architectural Finishes
Carrollton, TX
01.2025 - Current
- Directed production team in reaching daily objectives while adhering to established safety protocols.
- Prepared daily reports on production metrics and results.
- Monitored production line to ensure quality and efficiency standards were met.
- Recommended design modifications based on customer feedback.
Production Associate
PPG Architectural Finishes
Carrollton, Texas
07.2024 - Current
- Operated and monitored manufacturing equipment to ensure efficient and high-quality production of PPG products.
- Adhered to standard operating procedures to meet production schedules and maintain product consistency.
- Prepared and loaded raw materials accurately, ensuring proper inventory tracking and resource utilization.
- Conducted quality inspections and packaging of finished products to meet safety and compliance standards.
Logistics Specialist
Federal Emergency Management Agency, DHS
Washington, DC
05.2022 - Current
- Optimized logistics and supply chain operations to support disaster recovery efforts across multiple deployments.
- Coordinated resource tracking and procurement to guarantee the timely delivery of essential supplies.
- Monitored inventory levels to ensure availability and readiness of critical resources.
- Maintained equipment compliance with operational standards to support mission efficiency.
Store Associate
PPG Paints
Rockwall, Texas
03.2024 - 07.2024
- Delivered personalized customer service by mixing and matching paint to specifications.
- Ensured accurate order processing and inventory management to maintain product availability.
- Operated POS systems to handle transactions and resolve customer inquiries efficiently.
Business Operations Manager
Hibbett Sporting Goods
Mesquite, TX
11.2022 - 08.2023
- Directed daily operations to achieve revenue goals and deliver excellent customer service.
- Recruited, trained, and managed staff, fostering a productive and motivated team environment.
- Implemented policies and procedures to optimize workflow and maintain compliance.
- Provided technical expertise in resolving complex issues related to operations.
Shift Lead
Starbucks
Sunnyvale, TX
06.2022 - 03.2023
- Oversaw shift operations, ensuring consistency in product quality and customer satisfaction.
- Trained team members on company policies and procedures to uphold service standards.
- Resolved customer issues promptly, maintaining a positive brand reputation.
Barista
Starbucks
Monroe, LA
03.2021 - 05.2022
- Managed routine checks to ensure optimal performance of machinery.
- Operated cash registers to process customer payments.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Education
MBA - Business Administration And Management
LSU Shreveport
Shreveport, LA05-2026
Bachelor of Science - Criminal Justice
Grambling State University
Grambling, LA12.2021
Skills
- Leadership and team development
- Logistics and Resource Management
- Customer Relations and Service
- Operational Oversight and Compliance
- Inventory and payroll management
- Microsoft Office and logistics software proficiency
Timeline
Lead Production Associate
PPG Architectural Finishes
01.2025 - Current
Production Associate
PPG Architectural Finishes
07.2024 - Current
Store Associate
PPG Paints
03.2024 - 07.2024
Business Operations Manager
Hibbett Sporting Goods
11.2022 - 08.2023
Shift Lead
Starbucks
06.2022 - 03.2023
Logistics Specialist
Federal Emergency Management Agency, DHS
05.2022 - Current
Barista
Starbucks
03.2021 - 05.2022
MBA - Business Administration And Management
LSU Shreveport
Bachelor of Science - Criminal Justice
Grambling State University
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