Donald Withrow
Spokane,WA
Summary
Dynamic sales leader with proven success at TDS Telecommunications, excelling in team leadership and customer relationship management. Expert in developing sales strategies that drive revenue growth and enhance customer engagement. Adept at training and mentoring staff, fostering a motivated team environment, and consistently exceeding performance targets.
Overview
23
23
years of professional experience
Work History
Sales Supervisor
TDS Telecommunications
Spokane, Washington
08.2018 - 10.2025
- Achieved and exceeded monthly sales goals through focused customer engagement. and quotas through upselling and strategic customer cultivation.
- Implemented sales strategies to enhance customer engagement and drive revenue growth.
- Supervised sales team to achieve monthly targets and maintain high customer satisfaction.
- Trained new sales associates on product knowledge and effective selling techniques.
- Conducted performance evaluations to identify training needs and improve team skills.
- Conducted weekly performance reviews with the sales team to ensure goals were being met.
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
- Maintained relationships with customers through regular follow-up calls and emails.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Oversaw hiring process for new personnel within the department.
ZMS Fresh Areas
Walmart
Spokane , WA
03.2003 - 12.2017
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified customer needs through direct interactions and feedback to enhance service delivery.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Organized daily tasks to maximize productivity and meet deadlines.
- Resolved issues efficiently, showcasing strong problem-solving skills.
Education
High School Diploma -
Cabrillo HS
Lompoc06-1993
Skills
- Sales strategy
- Sales management
- Sales performance metrics
- Sales training programs
- Customer engagement
- Client relationship management
- Customer service
- Team leadership
- Team management
- Staff training
- Training and mentoring
- Sales team scheduling
- Visual merchandising strategies
- Inventory control
- Supplier management
- Loss prevention strategies
- Critical thinking
- Competitor analysis
- Effective communication
- Staff motivation
Date Available
08/01/26
Timeline
Sales Supervisor
TDS Telecommunications
08.2018 - 10.2025
ZMS Fresh Areas
Walmart
03.2003 - 12.2017
High School Diploma -
Cabrillo HS