Summary
Overview
Work History
Education
Skills
Projects
Timeline
Generic

Donald Wood

Nashville,TN

Summary

Dynamic professional with proven expertise in data management and web analytics, delivering measurable results at worldwarcombat.com. Proficient in SQL and Python, specializing in statistical analysis and problem-solving to enhance user engagement. Entrepreneurial mindset and focus on operational efficiency have led to significant improvements in client satisfaction and retention.

Overview

16
16
years of professional experience

Work History

Website Administrator

worldwarcombat.com
05.2018 - Current
  • Managed data flow and performance metrics for a multiplayer gaming platform; implemented basic analytics to track engagement and identify areas of improvement
  • Supported uptime, user accounts, content management, and backend troubleshooting
  • (Remote)

Driver

Lyft & Uber
01.2015 - Current
  • Gathered customer behavior data informally and provided high-rated service through route optimization and personalized client experiences

Medical Transport Driver

Crosstown Courier
01.2017 - 01.2019
  • Maintained chain-of-custody documentation for HIPAA-sensitive materials and biohazards under time-sensitive delivery conditions

Operations Manager | Independent Entrepreneur

Self-Employed
01.2010 - 01.2019
  • Ran a private console repair business overseeing inventory management, financial tracking, customer data, and operational efficiency
  • Used informal data collection and feedback loops to improve client satisfaction and retention strategies

Assistant Warehouse Manager

Sears/KMart
01.2014 - 01.2015
  • Monitored inventory data, logistics planning, and employee task allocation across multiple warehouse zones

Computer Sales Consultant

Best Buy
01.2013 - 01.2014
  • Analyzed customer requirements and provided technology solutions tailored to individual needs

Education

B.S. - Data Analytics

Lipscomb University
Nashville, TN
05.2022

Pre-Engineering Studies

Nashville State Technical Institute
01.2015

Skills

SQL and Python

Tableau and Excel

Data visualization

Statistical analysis

ETL processes

Problem solving

Data management

Web analytics

Content management

Projects

Capstone Project: Uber driver satisfaction analysis (Excel, SQL, Tableau), Podcast Producer: Minor Murderers (Spotify, Apple, Stitcher) — 2018–Present

Timeline

Website Administrator

worldwarcombat.com
05.2018 - Current

Medical Transport Driver

Crosstown Courier
01.2017 - 01.2019

Driver

Lyft & Uber
01.2015 - Current

Assistant Warehouse Manager

Sears/KMart
01.2014 - 01.2015

Computer Sales Consultant

Best Buy
01.2013 - 01.2014

Operations Manager | Independent Entrepreneur

Self-Employed
01.2010 - 01.2019

B.S. - Data Analytics

Lipscomb University

Pre-Engineering Studies

Nashville State Technical Institute

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Donald Wood