Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Section name
Generic

Heather A. Liptak

Elizabeth,NJ

Summary

Freelance Agent

Overview

22
22
years of professional experience
1
1
Certification

Work History

Website Administrator

SMD ISDD INC
01.2017 - Current
  • Company Overview: www.awakenbaken.com
  • Internet presence, virtual storefront, blogger
  • Managed website content updates to enhance user experience and engagement.
  • Utilized CMS tools to streamline website maintenance and improve efficiency.
  • Kept abreast of industry trends and emerging technologies to ensure the website remained current and competitive.

The site is s plant

FT Warehouse Associate I

Amazon LGA9
01.2017
  • Picker

Label Associate

Blue Apron
10.2021 - Current

CIO

Silver Moon Dust - ISDD
01.2017 - Current
  • The consolidation of my freelance business administrative services, product sales and artistic production into one corporate entity.Bookkeeping, Production & Sales.
  • Led cybersecurity initiatives to safeguard sensitive data and maintain compliance standards.
  • Facilitated training programs for staff on new technologies and best practices in IT usage.
  • Secured company data with the implementation of advanced cybersecurity measures and protocols.

Independent Consultant

ISDD
01.2012 - Current
  • Administrative Support, Forensic Support, Research, Virtual Assistant, Desktop Publishing, Document Creation

Substitute Teacher k-12 Inclusion

New Jersey Department of Education
01.2009 - Current
  • Substitute Teacher Old Bridge 2016-Current, South Amboy 2015-2016, Lacey 2010-2015, Elizabeth 2009-2010
  • I was assigned to John Marshall School 20 where I have taught in positions from 6th grade, ESL, special needs pre-k and various per-diem grade levels. I began to work within the Elizabeth School District in the 2009/2010 year. I have worked to improve the general performance of the students and helped them to develop Language Arts skills within the current curriculum so that they may achieve higher scores on the State tests

SMD ISDD INC

H. A. Liptak
07.2003 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Overnight Deli

WAWA
01.2020 - 01.2021
  • Food service

Aequor Technologies, Inc.
01.2015 - 01.2016
  • Recruiter: IT & Clinical Research

Customer Support Agent

Merchant Services, Inc.
01.2008 - 01.2009
  • The main function was financial resolution for merchants. Duties included data entry, maintaining secure files with sensitive data and assisting sales managers with service issues for

Manager

Charming Shoppes/Catherine’s
01.2007 - 01.2008
  • Managed store. The final duty was maintaining morale through a difficult time, as the company was closing the store.

Personal Banker

Bank of America
01.2005 - 01.2007
  • Assistant Manager, Basking Ridge, NJ
  • Banking center sales, customer care, opening DDA accounts, wire transfers, security procedures are only some of the many aspects of banking center operations I was responsible for.

Assistant Retail Manager

Starbucks
01.2004 - 01.2005
  • Daily activities included financial resolution, processing payroll, scheduling, staffing and training. I successfully completed the intensive Retail Management Training program.

Image Review Clerk

Confidential
11.2024 - Current
  • Reviewed images for accuracy and compliance with quality standards.
  • Organized and categorized digital files to enhance retrieval efficiency.
  • Collaborated with team members to streamline image processing workflows.
  • Ensured timely completion of image reviews while maintaining high-quality benchmarks.
  • Utilized software tools for image editing and quality control assessments.
  • Regularly surpassed performance metrics while maintaining a high level of accuracy in image assessments.
  • Boosted processing efficiency by accurately categorizing and tagging images according to predefined criteria.
  • Demonstrated strong problem-solving skills by identifying potential issues within reviewed images and suggesting appropriate solutions.
  • Contributed to successful project outcomes by meeting deadlines and exceeding performance expectations as an Image Review Clerk.
  • Continuously sought opportunities for professional growth, staying up-to-date on industry developments and best practices in image review.

Education

Master of Administrative Science - Computer Security & Forensic Administration

Fairleigh Dickinson University
Teaneck, NJ
01.2012

Bachelor of Arts - Business

Fairleigh Dickinson University
Teaneck, NJ
01.2011

Skills

  • Amazon Picker app, Word, Powerpoint, Excel, Database, SQL, and various payroll software, and corporate reporting tools Typing at least 35 WPM or more Microsoft Office (all versions), Microsoft Windows 1995 -2000 , Adobe PhotoShop and PageMaker, Macromedia Freehand, Picasa, Linux, SQL, AS 400, working knowledge of Recover My Files, OS Forensics and Datalifter
  • Customer support
  • Online advertising
  • E-commerce integration
  • Best practice creation
  • Social media integration
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Relationship building
  • Team building
  • Task prioritization
  • Self motivation
  • Client relations
  • Professionalism
  • Data backup
  • Time management abilities
  • Continuous improvement
  • Security management
  • Professional demeanor
  • System administration

Certification

  • 2021 MSSC Certified Manufacturing Production Technician Certificate Candidate
  • 2012 Graduate Certificate in Computer Security and Forensic Administration
  • 2012 Graduate Certificate in Administration

Languages

English
Full Professional

Timeline

Image Review Clerk

Confidential
11.2024 - Current

Label Associate

Blue Apron
10.2021 - Current

Overnight Deli

WAWA
01.2020 - 01.2021

Website Administrator

SMD ISDD INC
01.2017 - Current

FT Warehouse Associate I

Amazon LGA9
01.2017

CIO

Silver Moon Dust - ISDD
01.2017 - Current

Aequor Technologies, Inc.
01.2015 - 01.2016

Independent Consultant

ISDD
01.2012 - Current

Substitute Teacher k-12 Inclusion

New Jersey Department of Education
01.2009 - Current

Customer Support Agent

Merchant Services, Inc.
01.2008 - 01.2009

Manager

Charming Shoppes/Catherine’s
01.2007 - 01.2008

Personal Banker

Bank of America
01.2005 - 01.2007

Assistant Retail Manager

Starbucks
01.2004 - 01.2005

SMD ISDD INC

H. A. Liptak
07.2003 - Current

Bachelor of Arts - Business

Fairleigh Dickinson University

Master of Administrative Science - Computer Security & Forensic Administration

Fairleigh Dickinson University

Section name

Relevant Coursework includes:Computer Security Administration, Introduction to Countermeasures for Malware, Network Security, Current issues in Cyber Forensic, The Forensic Expert, The Psychology of Terrorism, Principles of Management Information Systems, Theory & Practice Management, and the Seminar on Strategic Management, Manufacturing Safety
Heather A. Liptak