Summary
Overview
Work History
Education
Skills
Websites
Letters Of Recommendation
Military Service
Affiliations
Timeline
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Donald Woodruff

Donald Woodruff

Las Vegas,NV

Summary

Dynamic professional with a proven track record at Laz Parking, excelling in leadership and customer service. Adept at optimizing operations and enhancing team performance, I bring strong communication skills and a strategic marketing mindset. My expertise in data management and program development drives impactful results in fast-paced environments.

Overview

37
37
years of professional experience

Work History

Valet

Laz Parking, Renaissance Hotel
Las Vegas, Nevada
02.2025 - Current
  • Serve as valet, doorman, and porter at Renaissance Hotel adjacent to Las Vegas Convention Center.

Assistant Operations Manager

Laz Parking
Asheville, NC
01.2020 - 03.2025
  • Supervised 23 maintenance staff, shuttle drivers, and toll booth personnel to ensure operational efficiency.
  • Completed daily business reports and car counts to monitor performance metrics.
  • Managed customer relations to address inquiries and resolve issues promptly.
  • Ordered towing of illegally parked cars only when necessary to maintain safety and accessibility.

Executive Chauffeur

Asheville Premier Transportation
Asheville, NC
11.2016 - 01.2020
  • Lectured extensively across United States and Canada for 10 years.
  • Transitioned to chauffeur position in Asheville, specializing in limo services.
  • Drove clients through scenic Blue Ridge Mountains, ensuring a premium experience.
  • Provided references upon request from former employers, including Dana Kendall (828) 407-0221.

Touring Adjunct Faculty Member

Workplace and Professional Development
01.2001 - 01.2016
  • Instructed Professional Development divisions at University of Nevada, University of Texas, State University of New York, Purdue University, Southern Methodist University, Texas Christian University, Niagara University, Suffolk University, and various community colleges across United States (including CSN).

Director of Educational Programming

Rochester Info Courses
Rochester, NY
01.1996 - 01.2001
  • Developed adult education program featuring over 100 one-evening classes.
  • Authored and designed comprehensive course catalog while recruiting qualified instructors.
  • Executed marketing strategies to promote classes and increase enrollment.

Sales Manager, Product Development

Woodruff Promotions
Ithaca, NY
06.1988 - 08.1996
  • Operated promotional marketing business for local companies in Central New York area.
  • Managed sales teams of up to 22 members, driving revenue growth.
  • Developed promotional products tailored to client needs, enhancing brand visibility.
  • Handled all business operations, including accounting and financial management.

Education

Some College - Cognitive Learning

Empire State College
Rochester, NY
01.2002

Some College - Business, Hospitality, and Mathematics

Cortland Community College
Dryden, NY
01.1993

Some College - Psychology and Public Speaking

Trenton State University
Trenton, NJ
01.1991

Some College - Music

Onondaga Community College
Syracuse, NY
01-1988

Skills

  • Communication skills
  • Leadership abilities
  • Marketing strategies
  • Sales techniques
  • Professional demeanor
  • Customer service excellence
  • Organizational skills
  • Scheduling proficiency
  • Microsoft Office expertise
  • Jazz clarinet performance
  • Data management
  • Employee evaluations
  • Program optimization
  • Delegation skills
  • Device management
  • Performance improvement strategies
  • Recruitment strategies

Letters Of Recommendation

  • David King, Guest Services and Advertising Manager, Greater Asheville Regional Airport Authority, 828 209-3663, dking@flyavl.com, 03/05/25, I am pleased to write this letter of reference for Don Woodruff, who worked for LAZ Parking at Asheville Regional Airport. Throughout his time here, Don consistently demonstrated exceptional dedication to customer service and a genuine commitment to assisting passengers. I have known Don professionally for over five years and have even had the pleasure of getting to know him personally. His kindness, reliability, and strong work ethic have always stood out. Don went above and beyond to ensure every traveler had a positive experience. Whether helping jump a passenger's car in snowy weather, assisting an elderly couple with their luggage, or simply offering a friendly presence, he made a lasting impact on both passengers and colleagues. His willingness to go the extra mile did not go unnoticed-our Guest Services desk has received numerous positive comments about Don's professionalism and outstanding service. In addition to his excellent customer service, Don was always prompt in responding to emails forwarded to him regarding lost receipts or questions about parking fees. His efficiency and attentiveness in handling these inquiries further showcased his reliability and dedication to assisting both passengers and staff. His work ethic, responsiveness, and compassionate nature make him an asset to any team. I highly recommend Don Woodruff for any role that values exceptional customer service and a strong commitment to helping others. Please feel free to contact me if you require any further information.
  • Doug Mowery, Captain B777 (ret) United Airlines, 5 White Birch Drive, Mills River, NC, 28759, 04/06/25, It is with great pleasure that I am recommending Don Woodruff to you. I am a retired airline pilot currently employed as a shuttle bus driver with LAZ Airport Services at Asheville Regional Airport, Asheville, NC. Don initially interviewed me and recommended me to his manager for employment 3 years ago. Don is an excellent manager. Being a people person, he is always willing to handle employ as well as customer issues. He solicited input from shuttle drivers on how to improve the operation and gave us his full support. He gave us the latitude to handle the many irregularities that occur on a day-to-day basis. He did not micro manage but intervened when asked to or when necessary. Don has many varied interests outside of work as is well versed in quite a few areas. He is very interesting to have a conversation with and has a good command of the English language. I believe Don would be an asset to your organization in whatever capacity he is being considered for. He has my highest recommendation.

Military Service

United States Air Force, Protected Veteran Status, Airman First Class, Principle Clarinetist, USAF Band of the East

Affiliations

  • Presented for NASA, Voice of America Television, and 25 Colleges and Universities on the subjects of high-comprehension reading, vocabulary and skill building.
  • Toured with the world's fastest reader and the memory expert from the Guinness Book of World Records.
  • Authored a book on reading and learning techniques entitled: Kangaroo Method: How to Unlock Your Verbal Intelligence. Versions in paperback, Kindle and Audible.

Timeline

Valet

Laz Parking, Renaissance Hotel
02.2025 - Current

Assistant Operations Manager

Laz Parking
01.2020 - 03.2025

Executive Chauffeur

Asheville Premier Transportation
11.2016 - 01.2020

Touring Adjunct Faculty Member

Workplace and Professional Development
01.2001 - 01.2016

Director of Educational Programming

Rochester Info Courses
01.1996 - 01.2001

Sales Manager, Product Development

Woodruff Promotions
06.1988 - 08.1996

Some College - Cognitive Learning

Empire State College

Some College - Business, Hospitality, and Mathematics

Cortland Community College

Some College - Psychology and Public Speaking

Trenton State University

Some College - Music

Onondaga Community College
Donald Woodruff