Donald "DJ" Lovett
Nottingham,NH
Summary
Dedicated and organized professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships with clients and team members.
Overview
22
22
years of professional experience
1
1
Certification
Work History
On Road Operations Manager
New England Truck Center
Exeter, New Hampshire
09.2003 - Current
- Guided employees on understanding and meeting changing customer needs and expectations.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Formed and sustained strategic relationships with clients.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Developed and implemented operational procedures to ensure quality standards are met.
- Presented performance and productivity reports to supervisors.
- Forecasted customer demand to set prices or credit terms for goods or services.
Education
GED -
Exeter High School
Exeter, NH09-2000
Skills
- Operational planning
- Process improvement
- Data analysis
- Customer service
- Project management
- Inventory management
- Team building
- Employee training
- Performance evaluation
- Relationship management
- Contract development
- Decision-making
- Market growth
- Contract negotiation
Affiliations
- Fly Fishing
- Skiing
- Offshore Fishing
Certification
- USCG Licensed Captain
- Clean Motor Vehicle Record
Languages
English
Full Professional
References
References available upon request.
Timeline
On Road Operations Manager
New England Truck Center
09.2003 - Current
GED -
Exeter High School
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