Hodari Glinsey
US Aviation Academy
Aubrey,TX
1
Certification
21
years of professional experience
HR compliance and operations leader with 18+ years of progressive management experience leading employees, workforce operations, compliance initiatives, employee relations, onboarding, performance management, and organizational process improvement. Experienced supporting Form I-9 and employment eligibility processes, background screening, reference verification, hiring interviews, offer letters, employee onboarding, disciplinary documentation, termination documentation, and confidential personnel records. Currently lead operations for an FAA Part 147 aviation maintenance organization supporting 420+ students and 46 instructors in a highly regulated environment. Proven ability to interpret policies and procedures, maintain compliance documentation, conduct operational reviews, analyze workforce data, resolve employee issues, and communicate requirements to employees and leadership. MBA with extensive experience in Microsoft Excel, operational reporting, process improvement, workforce planning, and cross-functional leadership.
Work History
Campus Operations Manager / Multi-Campus Operations Leader
1 Year 9 Months- Lead daily operations for an FAA Part 147 aviation maintenance training organization, overseeing workforce operations, employee performance, compliance, onboarding, training, operational planning, and cross-functional business functions.
- Direct operations supporting 420+ students and 46 instructors, including workforce planning, staffing, scheduling, employee performance, compliance, and operational readiness.
- Conduct hiring interviews and participate in employee selection decisions based on organizational requirements, qualifications, experience, and operational needs.
- Support employee onboarding activities, including preparation and issuance of offer letters, Form I-9 documentation, employment eligibility requirements, background screening, reference verification, and onboarding training.
- Respond to employee employment eligibility questions and coordinate documentation requirements with appropriate administrative/HR resources.
- Conduct and document employee performance discussions, coaching, corrective actions, and disciplinary matters while maintaining appropriate confidentiality and documentation standards.
- Prepare and maintain disciplinary documentation and termination paperwork in accordance with organizational policies and established procedures.
- Manage employee performance improvement processes, including identifying performance deficiencies, establishing expectations, documenting progress, and coordinating follow-up actions.
- Maintain confidential employee and personnel information and exercise appropriate discretion when handling sensitive employment matters.
- Support employee onboarding and training programs covering organizational policies, procedures, professional expectations, compliance requirements, operational processes, and job responsibilities.
- Interpret and implement organizational policies and procedures while ensuring consistent application across employees and departments.
- Conduct compliance reviews and operational audits to identify gaps, document findings, establish corrective actions, and monitor completion.
- Monitor workforce and operational metrics including staffing, attendance, performance, utilization, and compliance data to support leadership decisions.
- Develop and implement standardized procedures that improve operational consistency, employee accountability, documentation, and compliance.
- Partner with executive leadership, instructional leadership, student services, registration, maintenance, and administrative departments to resolve complex employee and operational issues.
- Lead difficult employee conversations and conflict-resolution situations using professionalism, sound judgment, documentation, and established organizational policies.
- Prepare and deliver leadership meetings, employee communications, training, and presentations addressing policy changes, compliance requirements, performance expectations, and organizational priorities.
- Identify operational and compliance risks and implement corrective and preventive actions to strengthen organizational controls.
- Maintain compliance with FAA Part 147 requirements through documentation reviews, operational oversight, audits, and corrective-action follow-up.
Director of Compliance & Operations
8 Years- Directed campus operations supporting compliance, registration, student services, academic operations, employee processes, records, scheduling, and institutional policy implementation.
- Led cross-functional operations involving compliance, records, registration, scheduling, student services, and administrative functions.
- Supported employee hiring, onboarding, training, performance management, and personnel-related administrative processes.
- Participated in hiring interviews and evaluated candidates based on qualifications, organizational requirements, and departmental needs.
- Maintained confidential employee and student information and ensured appropriate handling of sensitive records.
- Developed and maintained standardized operating procedures to improve compliance, accountability, consistency, and operational efficiency.
- Managed compliance initiatives requiring accurate documentation, policy adherence, records management, and timely reporting.
- Conducted operational reviews to identify process gaps and implemented corrective actions to improve organizational effectiveness.
- Analyzed operational and performance data to identify trends, evaluate performance, and support leadership decision-making.
- Prepared reports, presentations, and recommendations for executive and departmental leadership.
- Resolved employee, student, and stakeholder concerns using established policies, professional judgment, and conflict-resolution techniques.
- Coordinated organizational changes and implemented new policies and procedures across multiple departments.
- Supported employee development and training initiatives designed to improve performance, compliance, and service delivery.
Regional Operations Coordinator
1 Year- Coordinated regional operations and cross-functional initiatives supporting recruitment, enrollment, workforce activities, and organizational objectives.
- Analyzed operational and performance data to support planning and resource allocation.
- Coordinated projects across university departments and external partners.
- Prepared reports and presentations communicating operational findings and recommendations.
- Managed competing priorities, deadlines, and stakeholder expectations.
Assistant Director of Admissions
4 Years- Managed admissions operations and supervised staff supporting recruitment and enrollment objectives.
- Conducted candidate interviews and evaluated prospective employees based on organizational needs and position requirements.
- Supported employee onboarding, training, performance management, and departmental development.
- Established performance expectations and addressed employee performance concerns.
- Analyzed recruitment and enrollment data to identify trends and evaluate team performance.
- Developed procedures and operational plans to improve departmental effectiveness.
- Resolved complex student, employee, and stakeholder concerns using diplomacy and sound judgment.
Director of Admissions
2 Years- Directed admissions operations, staff performance, recruitment strategy, reporting, and enrollment planning.
- Supervised admissions personnel and established performance expectations and accountability standards.
- Participated in hiring, interviewing, onboarding, and employee development activities.
- Developed and implemented departmental procedures to improve efficiency and consistency.
- Monitored performance metrics and prepared reports for leadership.
- Managed confidential student and employee information.
- Resolved employee and stakeholder concerns using organizational policies and established procedures.
Admissions Counselor
4 Years- Managed recruitment activities across assigned territories while maintaining accurate and confidential student records.
- Counseled prospective students and families regarding institutional requirements and admissions procedures.
- Maintained records and documentation supporting admissions operations.
- Represented the university at recruitment events and community outreach programs.
Education
Master of Business Administration - MBA
Bachelor of Business Administration - Management
Associate Degree - Computer Management
Skills
HR & Compliance
HR Compliance
Form I-9 / Employment Eligibility
Background Screening
Reference Verification
Employee Onboarding
Offer Letters
Hiring & Interviewing
Employee Relations
Disciplinary Documentation
Termination Documentation
Personnel Records
Confidential Information
Policy & Procedure Interpretation
Compliance Audits
Corrective Action
Operations & Leadership
Workforce Management
Employee Performance Management
Workforce Planning
Process Improvement
Regulatory Compliance
Risk Identification & Mitigation
KPI & Performance Reporting
Data Analysis
Cross-Functional Leadership
Training & Development
Conflict Resolution
Organizational Change
Operational Planning
Executive Communication
Technology
Microsoft Excel
Microsoft Office 365
Microsoft Teams
Microsoft PowerPoint
Learning Management Systems
Operational Reporting
Records Management
Workforce Reporting
Personnel Documentation
Process Documentation
KPI Reporting
Certification
- Life & Health Insurance License
- Property & Casualty Insurance License
Timeline
Campus Operations Manager / Multi-Campus Operations Leader
US Aviation Academy
01.2025 - CurrentRead More
Director of Compliance & Operations
Amberton University
01.2017 - 01.2025Read More
Regional Operations Coordinator
The University of Texas at San Antonio
01.2016 - 01.2017Read More
Assistant Director of Admissions
Indiana State University
01.2012 - 01.2016Read More
Director of Admissions
Martin University
01.2010 - 01.2012Read More
Admissions Counselor
Indiana State University
01.2006 - 01.2010Read More
Metropolitan Community College
Associate Degree from Computer Management
Read More
Kentucky State University
Bachelor of Business Administration from Management
Read More
University of Phoenix
Master of Business Administration from MBA
Read More