Wendy Douglas-Mitchell

• Maintained order and safety while providing customer service and information to facility visitors.
• Patrolled large commercial facility on irregular schedule to look for suspicious activities.
• Intervened on disturbances and utilized de-escalation techniques to prevent physical intervention and destruction of site property.
• Monitored building access and identified all officials and employees before authorizing entrance.
• Evaluated credentials of personnel and provided temporary badges to visitors.
• Completed [Timeframe] building and grounds patrols.
• Provided friendly and professional assistance to employees, visitors and customers.
• Monitored building and property entrances and exits to detect intrusions and protect assets.
• Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
• Identified suspicious activity to determine appropriate response.
• Patrolled crowds during events to preserve order and promote security.
• Maintained high levels of alertness throughout shifts.
• Adhered to daily patrol schedules to support consistent security presence throughout property.
• Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
• Reviewed guest identification and employee credentials to authorize entry onto premises.
• Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at [Type] facilities.

• Securing and guarding merchandise, products, and one off clothing designs for Louise Vitton and Christian Dior.
• 
  
• Provided friendly and professional assistance to employees, visitors and customers.
• Monitored and supervised customer's activities in store to detect signs of attempted theft.
• Monitored building and property entrances and exits to detect intrusions and protect assets.
• Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
• Maintained high levels of alertness throughout shifts.
• Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
• Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.

• Provided friendly and professional assistance to employees, visitors and customers.
• Monitored building and property entrances and exits to detect intrusions and protect assets.
• Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
• Maintained high levels of alertness throughout shifts.
• Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at [Type] facilities.

• Private Security for Gucci Production.
• Secured personnel and premises by inspecting buildings, patrolling property and monitoring streets and alleyways. (Gucci)
• Supervised property entrances and exits and monitored employee safety. (Gucci)
• Private Security for Cal-Fire during California wild fires.
• Guarded restricted areas to prevent unauthorized entry.
• Patrolled and secured industrial and commercial premises to prevent intrusion.
• Inspected parking lots, streets, and surrounding areas to verify authorized persons and vehicles base camp site.
• Worked with federal law enforcement agents to protect fire suppressant equipment and personnel.

• Offered students Individual educational, behavioral and emotional support.
• Maintained focused, inclusive and supportive learning environments.
• Completed documentation on student behaviors, interventions and results.
• Created and distributed instructional materials for group and one-on-one use.
• Liaised with team of professionals to implement comprehensive educational action plans for special needs and at-risk students.
• Utilized curriculum with life-based approach.
• Delivered feedback using positive reinforcement techniques to encourage, motivate and build confidence in students.
• Organized and maintained environment conducive to productive learning experience for students.
• Devised special strategies for reinforcing material or skills based on needs, interests and abilities of individual students.

• Responded to All emergency incidents, oversight of policy and procedure being appropriately adhered to by supervision and line officers.
• Assessed for appropriate level of use of force utilized by staff and supervision, with appropriate staffing ratios.
• Cleared all intake, releases, transfers, transportation of wards
• Evaluated all reports for each incident initiating investigation, remediation, training as needed
• Conducted audits each shift for inspections completed by Probation line personnel and supervision for every living unit.
• Conducted audits of Mental health assessments and mental health needs completed upon entrance with in the institution
• Conducted audits of Medical Personnel assessments and referrals were completed for each ward.
• Reported to the Department of any irregularities outside policy and procedure.
• Assumed the role of Divisional Director as needed during short staffing situations.
• Critic's and reviews of each incident with supervision and Line personnel to insure submission of thorough reports detailing chronological order of events, checking for grammer and spelling. Cross-checking accuracy of events with institutional cameras.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our Institution and services.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Prioritized and organized daily tasks to efficiently accomplish Institutional goals.
• Juggled multiple projects and tasks to ensure high quality and timely delivery.
• Interacted with the Public, Lawyers, DA, Prosecutors, Judges to assure good customer service.
• Initiated any citizens complaints
• Held Excellent leadership skills by making improvements to work processes and develop, train and implement changes within the Department including Policy or Procedural.

I work as a armed CCW and Exsposed Person, For executive protection, group functions, IEHP, Coremark, foot and vehicle patrols, Posted and roving positions. Days, nights, Mon-Fri, 8, 10, 12 hour shifts,