Donald (Nano) Satterfield
Franklin,TN
Summary
Friendly with great people skills. Dedicated to creating personalized customer experiences while offering expertise and knowledge.
Overview
2
2
years of professional experience
Work History
Barista
Georgie's Coffee Shop
06.2024 - 07.2024
- Operated espresso machines and commercial coffee brewers to create beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Guest Service Representative/Touch Tank Attendant
Aquarium Encounters
05.2023 - 03.2024
- Maintained safety for guests and animals
- Provided accurate information regarding local attractions, restaurants and activities.
- Imparted knowledge to guests
- Cleaned habitats and fed animals
- Utilized variety of organizational and communication skills to drive guest satisfaction.
- Maintained high level of professionalism and discretion when dealing with guests.
- Created welcoming and comfortable environment for guests.
Lifeguard
Carla Madison Rec Center
06.2022 - 09.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Responded to emergency situations in a timely, efficient manner.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
Education
High School Diploma -
Marathon High School
Marathon, FL05-2024
Timeline
Barista
Georgie's Coffee Shop
06.2024 - 07.2024
Guest Service Representative/Touch Tank Attendant
Aquarium Encounters
05.2023 - 03.2024
Lifeguard
Carla Madison Rec Center
06.2022 - 09.2022
High School Diploma -
Marathon High School