Summary
Overview
Work History
Education
Timeline
Generic

Donald (Nano) Satterfield

Franklin,TN

Summary

Friendly with great people skills. Dedicated to creating personalized customer experiences while offering expertise and knowledge.

Overview

2
2
years of professional experience

Work History

Barista

Georgie's Coffee Shop
06.2024 - 07.2024
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Guest Service Representative/Touch Tank Attendant

Aquarium Encounters
05.2023 - 03.2024
  • Maintained safety for guests and animals
  • Provided accurate information regarding local attractions, restaurants and activities.
  • Imparted knowledge to guests
  • Cleaned habitats and fed animals
  • Utilized variety of organizational and communication skills to drive guest satisfaction.
  • Maintained high level of professionalism and discretion when dealing with guests.
  • Created welcoming and comfortable environment for guests.

Lifeguard

Carla Madison Rec Center
06.2022 - 09.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Monitored pools and surrounding areas for adherence to safety protocols.
  • Responded to emergency situations in a timely, efficient manner.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Attentively monitored swimmers to identify distress.

Education

High School Diploma -

Marathon High School
Marathon, FL
05-2024

Timeline

Barista

Georgie's Coffee Shop
06.2024 - 07.2024

Guest Service Representative/Touch Tank Attendant

Aquarium Encounters
05.2023 - 03.2024

Lifeguard

Carla Madison Rec Center
06.2022 - 09.2022

High School Diploma -

Marathon High School

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