Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Donald R. Wiggins

Detroit

Summary

Dynamic Process Coach with a proven track record at Ford Motor Company, adept at implementing Lean Manufacturing principles to enhance efficiency. Skilled in Agile coaching and workflow analysis, I successfully mentored teams, driving performance improvements and fostering a culture of continuous learning. Committed to optimizing resources and achieving production excellence.

Overview

25
25
years of professional experience

Work History

Process Coach/Supervisor

Ford Motor Company
03.2014 - Current
  • Mentored junior team members in process coaching techniques for better workforce performance.
  • Trained operators on new process methodologies, ensuring consistent adherence to best practices.
  • Assisted in the implementation of new technology systems within the production environment, training staff appropriately on usage while monitoring its impact on overall efficiency.
  • Implemented Lean Manufacturing principles to eliminate waste and optimize resources.

Hourly Production Team Member

Ford Motor Company
10.2000 - 03.2014
  • Cross-trained in multiple positions to offer skilled assistance with different parts of production line.
  • Met or exceeded daily production goals through diligent work ethic and effective teamwork strategies.
  • Loaded and unloaded materials and assemblies weighing as much as 25 pounds or more.
  • Set up, operated and maintained production machinery.

Education

Associate of Science - Engineering

Wayne County Community College
Detroit, MI

Skills

  • Agile coaching
  • Coaching techniques
  • Workflow Analysis
  • Influencing skills

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 50 or more staff members.
  • Create an atmosphere where employees feel valved and supported leading to higher morale and productivity.
  • Creating a positive work environment, but provides constructive feedback and set clear performances expectations for the team.

Timeline

Process Coach/Supervisor

Ford Motor Company
03.2014 - Current

Hourly Production Team Member

Ford Motor Company
10.2000 - 03.2014

Associate of Science - Engineering

Wayne County Community College