Donaven Acosta
Marlton,NJ
Summary
Resourceful Network Technician with experience maintaining complete infrastructure operations. Savvy insight balancing complex network hardware and software elements to meet critical organizational performance needs. Lent troubleshooting and advisory services to address security and operational concerns.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Network Engineer/LAN Technician
Trideum Corp. (DOD Contractor)
Fort Dix Mission Training Complex
12.2022 - Current
- Information Technology Specialist in an Army simulation, integration, and training setting
- This entailed overseeing Cisco switch design, VLAN trunks, creating documentation on Cisco procedures, ethernet patching and routing wires, server room patchwork and restructuring, collaborated with technicians in building a classified server stack, tailored network access, staged LANs using unmanaged switches daily, escalating tier 3 incidents ensuring network availability, also aided in war simulation design, Assistant Instructor, network diagrams, supported critical missions/war exercises, and resolved interoperability issues across platforms to support Army Mission Command Information Systems.
Computer Support Specialist/Helpdesk L2
Flaster Greenberg Law
Cherry Hill NJ
07.2021 - 06.2022
- Maintained 200+ end users in a corporate setting across the US while spearheading helpdesk tickets
- Technical on-site assistance in development of virtual desktop deployment, cloud migration, program research, documentation & improvement
- Promoted from temp to full time 6 months into contract.
Civil Engineer/Utilities Specialist
United States Air Force
Various Locations
03.2017 - 03.2021
- Accomplished Senior Airmen rank status/E-4 within 3 years' service while receiving accommodation awards, achievement award medals, and craftsmen of the month across site installation
- Achieved Journeyman status as a water and fuels maintenance technician.
Education
Computer Science Major -
Rowan College at Burlington County
01.2024
Computer User Support Specialist -
ACI Learning Company (Boot camp program)
Skills
- Cisco Catalyst 9300 series switch configuration
- VLAN Trunking
- Port Management
- Red Hat Linux Administration
- VMware Virtual Infrastructure Installation
- Microsoft Exchange/O365/Active Directory
- Army Battle Simulation System Management
Certification
- ITIL Foundations V4, 03/2021
- CompTIA Security+, 12/2022
- Cisco CCNA, 03/2024
Clearance Level
Secret
Timeline
Network Engineer/LAN Technician
Trideum Corp. (DOD Contractor)
12.2022 - Current
Computer Support Specialist/Helpdesk L2
Flaster Greenberg Law
07.2021 - 06.2022
Civil Engineer/Utilities Specialist
United States Air Force
03.2017 - 03.2021
Computer Science Major -
Rowan College at Burlington County
Computer User Support Specialist -
ACI Learning Company (Boot camp program)
- ITIL Foundations V4, 03/2021
- CompTIA Security+, 12/2022
- Cisco CCNA, 03/2024
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