Donay Ramirez
Hemet,CA
Summary
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
3
3
years of professional experience
Work History
Stocking Crew Member
Walmart Super Center
07.2016 - 05.2017
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Consistently lifted materials weighing as much as 20 pounds.
Apparel Team Supervisor
Walmart Super Center
07.2015 - 05.2016
- Developed, recommended and implemented measures to improve productivity, performance, quality and career path for staff members.
- Interacted with cross-functional support groups to manage day-to-day operations and identified and resolved operational problems using defined processes, expertise and judgment.
- Communicated policy updates and company information through team meetings, huddles and one-on-one development sessions.
- Maintained awareness of basic HR laws and regulations and kept up-to-date with company policies.
- Documented coaching and development sessions, corrective actions and performance improvement plans to help staff meet key performance indicators.
- Managed performance reviews for 4 employees, analyzing individual employee achievements and overall trends in workforce execution metrics.
- Maintained understanding of overall business goals, tailoring new hires and continuing training towards reaching prescribed targets.
- Mentored junior personnel through onboarding processes and during ongoing training, promoting philosophies of constant improvement.
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Implemented new working processes to deliver multiple improvements.
- Maximized efficiency by removing safety hazards and debris from work areas.
- Molded team and embraced change to adapt within dynamic market.
Cashier
Walmart Super Center
07.2014 - 05.2015
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Education
License Vocational Nurse - Nursing
Beaumont Adult School
Beaumont, CA09.2022
High School Diploma -
Alessandro High School
Hemet, CA05.2014
Skills
- Price Checking
- Planogram Execution
- Equipment Cleaning
- Willing to Learn
- Product Labeling
- Energetic and Outgoing
- Signing and Pricing
- Heavy Lifting
- Stocking and Replenishing
- Customer Service
- Safe Lifting Procedures
- Verbal and Written Communication
- Critical Thinking
- Good with Numbers
- Reading Comprehension
Timeline
Stocking Crew Member
Walmart Super Center
07.2016 - 05.2017
Apparel Team Supervisor
Walmart Super Center
07.2015 - 05.2016
Cashier
Walmart Super Center
07.2014 - 05.2015
License Vocational Nurse - Nursing
Beaumont Adult School
High School Diploma -
Alessandro High School
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