Donay Ramirez
Hemet,CA
Summary
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
3
3
years of professional experience
Work History
Stocking Crew Member
Walmart Super Center
07.2016 - 05.2017
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Consistently lifted materials weighing as much as 20 pounds.
Apparel Team Supervisor
Walmart Super Center
07.2015 - 05.2016
- Developed, recommended and implemented measures to improve productivity, performance, quality and career path for staff members.
- Interacted with cross-functional support groups to manage day-to-day operations and identified and resolved operational problems using defined processes, expertise and judgment.
- Communicated policy updates and company information through team meetings, huddles and one-on-one development sessions.
- Maintained awareness of basic HR laws and regulations and kept up-to-date with company policies.
- Documented coaching and development sessions, corrective actions and performance improvement plans to help staff meet key performance indicators.
- Managed performance reviews for 4 employees, analyzing individual employee achievements and overall trends in workforce execution metrics.
- Maintained understanding of overall business goals, tailoring new hires and continuing training towards reaching prescribed targets.
- Mentored junior personnel through onboarding processes and during ongoing training, promoting philosophies of constant improvement.
- Mentored and guided employees to foster proper completion of assigned duties.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Implemented new working processes to deliver multiple improvements.
- Maximized efficiency by removing safety hazards and debris from work areas.
- Molded team and embraced change to adapt within dynamic market.
Cashier
Walmart Super Center
07.2014 - 05.2015
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Checked identification for proof-of-age for alcohol and tobacco sales.
Education
License Vocational Nurse - Nursing
Beaumont Adult School
Beaumont, CA09.2022
High School Diploma -
Alessandro High School
Hemet, CA05.2014
Skills
- Price Checking
- Planogram Execution
- Equipment Cleaning
- Willing to Learn
- Product Labeling
- Energetic and Outgoing
- Signing and Pricing
- Heavy Lifting
- Stocking and Replenishing
- Customer Service
- Safe Lifting Procedures
- Verbal and Written Communication
- Critical Thinking
- Good with Numbers
- Reading Comprehension
Timeline
Stocking Crew Member
Walmart Super Center
07.2016 - 05.2017
Apparel Team Supervisor
Walmart Super Center
07.2015 - 05.2016
Cashier
Walmart Super Center
07.2014 - 05.2015
License Vocational Nurse - Nursing
Beaumont Adult School
High School Diploma -
Alessandro High School
Similar Profiles
Robert TaylorRobert Taylor
Customer Service Representative, Overnight Stocker at Walmart Super CenterCustomer Service Representative, Overnight Stocker at Walmart Super Center
YOBANNY ROSARIO PORTORREALYOBANNY ROSARIO PORTORREAL
Apparel Team Lead at Walmart super centerApparel Team Lead at Walmart super center
Angie BerriosAngie Berrios
DIGITAL TEAM MEMBER at WALMART SUPER CENTERDIGITAL TEAM MEMBER at WALMART SUPER CENTER