Dondi Ripley
Chesapeake,VA
Summary
With a proven track record at Sinclair Solutions, I excel in delivering high-quality home improvements, from kitchen remodels to energy-efficient upgrades. Leveraging strong client communication and meticulous attention to detail, I've consistently enhanced customer satisfaction and project efficiency. My expertise spans plumbing to electrical work, underscored by a commitment to exceeding client expectations.
Overview
37
37
years of professional experience
Work History
Home Improvement Specialist
Sinclair Solutions
04.2020 - Current
- Handled prep work for remodeling projects by plastering, sanding and finishing.
- Completed remodeling of residential bathrooms, kitchens and basements.
- Performed cabinet installation, door hanging and room framing.
- Measured and marked cutting lines on materials, using rulers, pencils, chalk and marking gauge.
- Increased customer satisfaction by providing tailored home improvement solutions and personalized consultations.
- Collaborated with clients to develop comprehensive project plans, ensuring timely completion and adherence to budget constraints.
- Delivered high-quality craftsmanship through meticulous attention to detail, resulting in long-lasting improvements.
- Addressed any customer concerns promptly and professionally, maintaining positive rapport throughout the project timeline.
- Managed multiple simultaneous projects, prioritizing tasks to meet deadlines and exceed client expectations.
Owner
Ripley Home Improvemment
06.2009 - 04.2020
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions. . complete home renovations and remodels. painting, drywall install and finish. flooring installs. cabinet removals and installs of kitchens and bathrooms. plumbing.electrical. etc.
Supervisor Outside Machinist
Earl Industries
05.1988 - 07.2006
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
Education
High School Diploma -
Deep Creek High School
Chesapeake, VA06-1984
Skills
- Tool and equipment operation
- Window and door installation
- Painting and finishing
- Energy efficiency upgrades
- Drywall repair
- Client communication
- Renovation
- Budgeting and estimating
- Materials management
- Demolition
- Change order management
- HVAC maintenance
- Flooring installation
- Subcontractor management
- Landscaping design
- Material sourcing
- Cost control
- Plumbing proficiency
- Electrical
- Masonry techniques
- Building structure
- Remodeling expertise
- Kitchen design
- Bath design
- Roofing and guttering
- Hand tool proficiency
- Framing
- Window replacement
- Cabinet installation
- Fixture installation
- Drywall installation
- Door installation
- Electrical wiring
- Tile installation
- Ventilation systems
- Deck building
- Concrete pouring
- Painting techniques
- Teamwork
- Problem-solving
- Time management
- Attention to detail
Timeline
Home Improvement Specialist
Sinclair Solutions
04.2020 - Current
Owner
Ripley Home Improvemment
06.2009 - 04.2020
Supervisor Outside Machinist
Earl Industries
05.1988 - 07.2006
High School Diploma -
Deep Creek High School
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