Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dondre Thomas

Virginia Beach,VA

Summary

Detail-oriented customer service representative with proven expertise in logistics coordination and conflict resolution. Recognized for maintaining accuracy in inventory management and ensuring smooth service operations, contributing to enhanced client satisfaction.

Adaptable professional with a strong background in culinary development and customer service. Known for effective teamwork and time management, with a track record of creating comprehensive menus and driving operational efficiency.

Overview

11
11
years of professional experience

Work History

Culinary Development (Independent)

Self-employeed
Norfolk, VA
01.2023 - Current
  • Created innovative recipes that aligned with current food trends and customer preferences.
  • Conducted market research to identify emerging culinary concepts and consumer demands.
  • Developed comprehensive menus that enhanced brand identity and customer engagement.
  • Collaborated with local suppliers to source high-quality, sustainable ingredients.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Customer Service Representative (CSR) – Transporta

Shred-it / Stericycle
Norfolk, VA
10.2019 - 12.2022

• Coordinated secure destruction of sensitive documents for business and medical clients in compliance with strict privacy standards

• Scheduled routes, performed pickups, and ensured timely processing of secure materials

• Operated warehouse equipment and handheld scanners for tracking and inventory management

• Maintained accuracy and efficiency in handling classified and proprietary materials

• Collaborated with team members and clients to ensure smooth service operations

• Recognized for being detail-oriented, dependable, and customer-focused

Merchandiser / Sales Representative (FSR Lead)

Pepsi Bottling Group
Norfolk, VA
10.2015 - 02.2019

• Managed product inventory and ensured accurate fulfillment of customer orders

• Oversaw routes generating $10,000+ monthly with minimal errors

• Built relationships with business clients while handling merchandising and sales

• Utilized scanners for inventory tracking and reporting

• Led team coordination efforts to maintain productivity and workplace organization

• Promoted strong communication and teamwork across operations

Education

High School Diploma -

Princess Anne High School
Virginia Beach, VA
06-2013

Skills

    Customer Service & Communication

    Teamwork & Collaboration

    Time Management & Planning

    Conflict Resolution

    Inventory & Logistics Coordination

    Microsoft Office (Word, Excel)

    Handheld Scanners & Warehouse Equipment

    Power Jack Operation

    Adaptability & Problem Solving

Timeline

Culinary Development (Independent)

Self-employeed
01.2023 - Current

Customer Service Representative (CSR) – Transporta

Shred-it / Stericycle
10.2019 - 12.2022

Merchandiser / Sales Representative (FSR Lead)

Pepsi Bottling Group
10.2015 - 02.2019

High School Diploma -

Princess Anne High School