Donea McClinton
Wheaton,IL
Summary
Veterinary professional of 4+ years, prepared for high-energy environments with focus on animal welfare and clinical support. Efficient in assisting with medical procedures and maintaining patient documentation. Known for collaborative teamwork and adaptability in dynamic settings, excelling in animal handling and client communication.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
Vetco Total Care
07.2024 - Current
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Maintained accurate medical records of all patients.
- Provided detailed patient care instructions to pet owners.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Prepared laboratory slides for microscopic examinations.
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses
Veterinary Assistant
Knoll Animal Hospital
10.2022 - 07.2024
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Restrained animals for examination and treatment.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Improved client relations through effective communication and education on pet health needs.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Client Service Coordinator
Banfield Pet Hospital
06.2021 - 02.2022
- Managed client accounts, including billing, payments and scheduling of services.
- Greeted clients and their pets upon arrival at the clinic.
- Answered incoming calls and emails, scheduled appointments, and provided information to clients regarding services offered.
- Filed medical records in an organized manner for easy access when needed.
Veterinary Assistant
Carriage Animal Hospital
03.2020 - 06.2021
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, and diagnostic procedures.
Assistant Store Manager
Charming Charlies
08.2016 - 12.2018
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Education
High School Diploma -
Wheaton North High School
Wheaton, IL05-2016
Skills
- Cleaning and sanitizing
- Patient restraint
- Vaccine administration
- Laboratory procedures
- Medical record-keeping
- Reception duties
- Wound treatment
- Customer experience
- Stock management
- Operations
Certification
- Fear Free Certified Professional - Fear Free Pets.
Timeline
Veterinary Assistant
Vetco Total Care
07.2024 - Current
Veterinary Assistant
Knoll Animal Hospital
10.2022 - 07.2024
Client Service Coordinator
Banfield Pet Hospital
06.2021 - 02.2022
Veterinary Assistant
Carriage Animal Hospital
03.2020 - 06.2021
Assistant Store Manager
Charming Charlies
08.2016 - 12.2018
- Fear Free Certified Professional - Fear Free Pets.
High School Diploma -
Wheaton North High School
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