Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Damien O'Neill

Sacramento,CA

Summary

Dynamic professional with experience in multiple spheres of customer service and a proven ability in multitasking in high-pressure environments. Driven to seek out successful communication.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Driver

Uber Technologies Inc.
03.2021 - Current
  • Transported passengers to destinations safely and efficiently.
  • Transported food orders and packages.
  • Exhibited a balance of professionalism and approachability.
  • Safe and efficient driving.
  • Exhibited strong self-management skills.

Legal Process Clerk

Superior Court of California, County of Yolo
05.2018 - 06.2023
  • Maintained impartial service standards.
  • Educate public and legal staff on appropriate procedures for document filing.
  • Resolved inquiries concerning court procedure, case dispositions and scheduling via phone and direct interaction.
  • Utilize Odyssey and ONESolution systems to maintain case data.
  • Prepared certified copies of documents.
  • Processed case-related correspondence and responded accordingly when appropriate.
  • Initiated and set up cases
  • Generated and issue warrants
  • Processed payments
  • Regularly communicated with law enforcement agencies and obtain information as necessary for accurately completing duties
  • Handled other miscellaneous court administration activities.

Counter Staff

Barro's Pizza
06.2016 - 08.2017


  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Processed customer orders and accurately entered into order system.
  • Processed both cash and card purchases and returns.
  • Managed multiple tasks in high-volume environment.

Desk Assistant

Arizona State University, Tempe Campus
08.2015 - 07.2016
  • Greeted guests in with friendliness and professionalism.
  • Completed key audits.
  • Checked out items to residents.
  • Handled minor complaints and directed larger complaints to appropriate persons.

Host

HMSHost
05.2014 - 09.2015

Held multiple roles across different business concepts.

Handled point-of-sale systems in diverse customer service areas effectively.

Seating guests.

Education

Bachelor's Degree - Asian Languages - Japanese

Arizona State University
Tempe, AZ
05.2016

Skills

  • Client Communication
  • Multitasking Abilities
  • Exceptional telephone etiquette
  • Professional demeanor
  • Adaptability

Certification

Typing speed of 72 WPM with 99% accuracy.

Timeline

Driver

Uber Technologies Inc.
03.2021 - Current

Legal Process Clerk

Superior Court of California, County of Yolo
05.2018 - 06.2023

Counter Staff

Barro's Pizza
06.2016 - 08.2017

Desk Assistant

Arizona State University, Tempe Campus
08.2015 - 07.2016

Host

HMSHost
05.2014 - 09.2015

Bachelor's Degree - Asian Languages - Japanese

Arizona State University
Damien O'Neill