Dynamic professional with experience in multiple spheres of customer service and a proven ability in multitasking in high-pressure environments. Driven to seek out successful communication.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Driver
Uber Technologies Inc.
03.2021 - Current
Transported passengers to destinations safely and efficiently.
Transported food orders and packages.
Exhibited a balance of professionalism and approachability.
Safe and efficient driving.
Exhibited strong self-management skills.
Legal Process Clerk
Superior Court of California, County of Yolo
05.2018 - 06.2023
Maintained impartial service standards.
Educate public and legal staff on appropriate procedures for document filing.
Resolved inquiries concerning court procedure, case dispositions and scheduling via phone and direct interaction.
Utilize Odyssey and ONESolution systems to maintain case data.
Prepared certified copies of documents.
Processed case-related correspondence and responded accordingly when appropriate.
Initiated and set up cases
Generated and issue warrants
Processed payments
Regularly communicated with law enforcement agencies and obtain information as necessary for accurately completing duties
Handled other miscellaneous court administration activities.
Counter Staff
Barro's Pizza
06.2016 - 08.2017
Addressed guest complaints and resolved issues to promote satisfaction.
Processed customer orders and accurately entered into order system.
Processed both cash and card purchases and returns.
Managed multiple tasks in high-volume environment.
Desk Assistant
Arizona State University, Tempe Campus
08.2015 - 07.2016
Greeted guests in with friendliness and professionalism.
Completed key audits.
Checked out items to residents.
Handled minor complaints and directed larger complaints to appropriate persons.
Host
HMSHost
05.2014 - 09.2015
Held multiple roles across different business concepts.
Handled point-of-sale systems in diverse customer service areas effectively.
Seating guests.
Education
Bachelor's Degree - Asian Languages - Japanese
Arizona State University
Tempe, AZ
05.2016
Skills
Client Communication
Multitasking Abilities
Exceptional telephone etiquette
Professional demeanor
Adaptability
Certification
Typing speed of 72 WPM with 99% accuracy.
Timeline
Driver
Uber Technologies Inc.
03.2021 - Current
Legal Process Clerk
Superior Court of California, County of Yolo
05.2018 - 06.2023
Counter Staff
Barro's Pizza
06.2016 - 08.2017
Desk Assistant
Arizona State University, Tempe Campus
08.2015 - 07.2016
Host
HMSHost
05.2014 - 09.2015
Bachelor's Degree - Asian Languages - Japanese
Arizona State University
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