Focused professional with 10+ years in the customer service industry. Highly-motivated employee with desire to take on new challenges and devoted to giving every customer a positive and enjoyable experience. I take pride in any work that I do and I do it with passion.
Overview
7
7
years of professional experience
Work History
Table Games Casino Dealer
Soboba Band Of Luiseno Indians
San Jacinto, CA
02.2019 - Current
Demonstrated excellent knowledge of casino policies regarding player comps, bonuses, rewards.
Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
Created a report with recurring guests to build stronger relationships.
Maintained enjoyable environment by entertaining and engaging players at tables.
Provided gambling chips and coin money in exchange for legal currency for players to join in games.
Assistant Manager
Dunkin' Donuts
Murrieta, CA
01.2017 - 03.2018
Developed a system for tracking inventory and ordering supplies as needed.
Managed customer service inquiries and complaints in a timely manner.
Maintained up-to-date knowledge of company products and services.
Delegated daily tasks to team members to optimize group productivity.