Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacob May

Myrtle Beach,SC

Summary

I went to full sail university and study Game Design, where I learned how to work with unity and unreal with both c# and visual scripting. I also learned how to do a GDD and the steps it takes to make level that guides the player the right way. I also learn to code AIs and have done some networking trying to get two player to be able to play together. I worked a little bit with making games for VR. I am close to releasing a game with a small team of student that I worked with this game will be release to steam and the phone. Alert and hardworking individual adaptable to changing priorities while maintaining positive attitude. Personable and dedicated Customer Service Representative. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships. Industrious Truck Unloader adept at loading, unloading and staging parcels and large truckloads of product including hazardous materials. Acquired my Ohio State Gaming licenses. Willing to learn new things and always wishes to do the best out of anything I put my mind to do. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Casino Table Games Dealer

Jack Casino Cleveland
Cleveland, OH
11.2022 - Current
  • Dealt various casino table games including Blackjack, Three card Poker, and other carnies games in a fast-paced environment.
  • Assisted customers with questions about rules or game play.
  • Verified customer identification to ensure compliance with gaming regulations.
  • Balanced bankrolls and verified winnings at the end of each shift.
  • Maintained accurate records of transactions and payouts.
  • Provided excellent customer service while interacting with players in a friendly manner.
  • Inspected cards, chips, and dice for damage or tampering.
  • Ensured all gaming equipment was functioning properly throughout shifts.
  • Performed chip exchanges for customers when requested.
  • Adhered to all safety protocols established by the casino management team.
  • Alerted floor supervisors of any suspicious behavior among patrons.
  • Kept up-to-date on new games and strategies to improve performance as a dealer.
  • Performed daily maintenance tasks such as cleaning chips and shuffling decks.
  • Educated guests on house rules and procedures specific to each game.
  • Monitored player activity to detect any potential cheating attempts.
  • Provided feedback to supervisors regarding guest satisfaction levels.
  • Accurately calculated wagers placed by players using basic math skills.
  • Communicated professionally with other dealers, supervisors, and managers.
  • Performed functional game duties quickly by efficiently handling money and chips.

Overnight Stocker

Walmart
Myrtle Beach, SC
04.2020 - 08.2022
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Picked up boxes and related trash from sales floor.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.
  • Prepared products by adding tags and readying pallets for restocking.
  • Removed expired and overripe items to provide freshest options and eliminate health risks.
  • Assessed floor displays to restock merchandise.

Game Designer/Level Designer

Dirty Baby Labs
Orlando, FL
11.2018 - 06.2020
  • Collaborated with artists, programmers and producers to ensure successful implementation of game designs.
  • Conducted playtests to identify areas of improvement in the game design.
  • Developed gameplay mechanics, levels and user interfaces for a variety of video games.
  • Created game design documents to specify the game's concept, story, characters, environment and other elements.
  • Developed detailed specifications for each feature within the game including level progression, character attributes and weapons systems.
  • Designed puzzles and challenges that would engage players while still being fun and intuitive to solve.
  • Identified common problems experienced by players during testing and proposed solutions to improve gameplay experience.

General Merchandiser

Target
Orlando, FL
04.2019 - 02.2020
  • Restocked and merchandised products to encourage strong sales.
  • Unloaded the trucks.
  • Prepared products by adding tags and readying pallets for restocking.
  • Kept sales floor attractive and customer-ready by regularly recovering departments with fronted, organized and well-stocked merchandise.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Eletronic Sales/Paint and Fishing Associate

Walmart
Myrtlle Beach, SC
01.2018 - 02.2019
  • Demonstrated knowledge of product features and benefits to customers.
  • Provided exceptional customer service by greeting customers, answering questions, offering assistance with merchandise selection.
  • Assisted customers in locating products throughout the store and online.
  • Executed daily opening and closing procedures for the electronics department.
  • Explained technical features and services associated with electronic items to customers.
  • Conducted price comparisons between various models and brands of electronics to ensure competitive pricing.
  • Performed inventory counts as needed on electronic items within assigned departments.
  • Provided fishing License.
  • Maintained and monitored paint mixing equipment to ensure optimal performance.
  • Calibrated paint mixer components for efficient operation.
  • Adjusted paint mixer settings according to product specifications.
  • Managed customer service inquiries related to photo products and services.
  • Conducted regular maintenance on photography equipment including cleaning lenses and replacing ink cartridges.
  • Assisted customers with technical issues related to digital cameras, printers, and other photography equipment.
  • Demonstrated how to use cell phone features to customers in store.
  • Assisted customers with troubleshooting their device issues.
  • Explained different types of plans available for purchase.
  • Processed payments using point-of-sale systems.
  • Maintained up-to-date knowledge on new products and services offered by the company.
  • Set-up the phones for new customers.

Cook

Califonia Dreaming
Myrtle Beach, SC
01.2014 - 01.2015
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Grilled and deep fried various foods from meats to potatoes.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.

Assistant Handyman

Always Active
Myrtle Beach, SC
03.2012 - 01.2015
  • Climbed ladders and scaffolding to reach roofs for inspection, repair, or installation.
  • Installed underlayment, shingles, metal roofing systems, and other materials to construct roofs.
  • Inspected existing roofs for damage or leaks and applied sealants when necessary.
  • Repaired damaged areas of the roof using tar and other waterproofing materials.
  • Mix cement and sand to create concrete, following specific measurements.
  • Prepare and pour foundations for structures.
  • Remove any excess material from the surface of the concrete after it has been poured.
  • Mixed paints to desired color and texture;.
  • Applied primers and sealers to prepare new surfaces for painting;.
  • Measured, cut, and installed wallpaper;.
  • Applied paint with brushes, rollers, spray guns or other equipment;.
  • Assisted in the repair and maintenance of buildings, fixtures, furniture and equipment.
  • Maintained a safe work environment by adhering to safety procedures and regulations.

Education

Bachelor of Science - Game Design

Full Sail
2018

Certificate - Aviation and Maintenae Tech

Pittsburgh Institute of Aeronautics (PIA) Myrtle Beach Campus - School for Aviation Maintenance
2014

High School Diploma - Cisco computer classes

Socastee High School

Skills

  • Unity
  • Unreal
  • Visual Scripting
  • C#
  • Animation
  • Unreal Blueprints
  • System Designer
  • Level Designer
  • MS Excel
  • Photoshop
  • Photo Lap
  • Stocking
  • Unloading truck
  • Mixing Paint
  • Making keys
  • Making fishing/Hunting licensee
  • Food preparation
  • Kitchen equipment cleaning
  • Maintaining floor displays
  • Inventory control
  • Cash register operation
  • Flexible schedule
  • Inventory monitoring
  • Cash register operation
  • Customer Service Associate
  • Transaction Processing
  • Cash Handling
  • Loss prevention strategies
  • Game rules knowledge
  • Cash handling experience
  • Resolving conflicts
  • Security awareness
  • Speech Clarity
  • Speech Recognition
  • Friendly demeanor
  • Flexible Schedule
  • Excellent customer service

Certification

  • Ohio State Gaming Licenses

Timeline

Casino Table Games Dealer

Jack Casino Cleveland
11.2022 - Current

Overnight Stocker

Walmart
04.2020 - 08.2022

General Merchandiser

Target
04.2019 - 02.2020

Game Designer/Level Designer

Dirty Baby Labs
11.2018 - 06.2020

Eletronic Sales/Paint and Fishing Associate

Walmart
01.2018 - 02.2019

Cook

Califonia Dreaming
01.2014 - 01.2015

Assistant Handyman

Always Active
03.2012 - 01.2015

Bachelor of Science - Game Design

Full Sail

Certificate - Aviation and Maintenae Tech

Pittsburgh Institute of Aeronautics (PIA) Myrtle Beach Campus - School for Aviation Maintenance

High School Diploma - Cisco computer classes

Socastee High School
Jacob May