Summary
Work History
Education
Skills
Software
Timeline
Accomplishments
Donell Beaty

Donell Beaty

Business Analyst | Aspiring IT Manager
Charlotte,NC

Summary

A detail-oriented and results-driven IT professional with a proven track record in Business Analysis. Bringing expertise in strategic analysis, project management, and cross-functional collaboration to excel as an IT manager. Passionate about leveraging comprehensive business acumen and leadership skills to drive operational excellence in dynamic and challenging environments.

Work History

eProcurement Business Analyst

NTT Ltd.
Charlotte, NC
08.2018 - Current
  • Leads an 18-person, cross-functional global team in agile user acceptance testing across the US, Canada, and Mexico.
  • Develops and executes monthly testing strategies, improving client ordering, procurement, and finance processes with SAP.
  • Manages bi-weekly quality assurance metrics, supervises productivity, conducts training, and offers support for regional testing progress.
  • Manages client integration, EDI and CIF catalog support, user administration, RFPs, supplier questionnaires and invoice advice for 200+ B2B clients using Ariba and Coupa e-procurement software; achieving a 20% increase in automated purchase order rates for the Americas region.

eProcurement Client Specialist

NTT Ltd.
Charlotte, NC
08.2016 - 08.2018
  • Enabled collaboration among developers, ensuring quick diagnosis and resolution of issues for exceptional support to internal and external clients.
  • Created detailed internal and external reports for client presentations.
  • Managed client integration records, improving the rate of resolving procurement order failures by 30%.
  • Trained internal users on reporting and quoting use methods.

Technical Associate

Charlotte-Mecklenburg Schools
Pineville, NC
08.2013 - 01.2016
  • Managed and optimized the school's technology infrastructure, led top-tier technical support teams, and strategically integrated technology into the curriculum.
  • Enforced strong cybersecurity measures, upheld data protection compliance via mobile device management software, and fostered digital literacy through educational initiatives for staff and students.
  • Developed technology strategies aligned with educational goals, stayed current with emerging trends, and established efficient documentation and policies for streamlined operations and best practices.
  • Instructed elementary students in technology-based coursework encompassing K-5 curriculum.

Education

MBA - Information Technology Management

Western Governors University, Salt Lake City, UT
03.2022 - 2023.01

Awarded WGU Excellence Award, March 2022

  • "The submission is excellent as the candidate was able to address each aspect of the rubric with an in-depth discussion including all of the necessary information and supporting their discussion with the appropriate scholarly sources. The information given demonstrates the knowledge of the subject by the candidate and demonstrates their preparation for this class.” - WGU Evaluator for Task 2 Assignment - C200 Managing Organizations and Leading People

Bachelor of Arts - Software and Information Systems

University of North Carolina At Charlotte, Charlotte, NC
08.2007 - 2013.12

Skills

Agile Scrum Project Management

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Software

Ariba

Coupa

Jira

Microsoft Project

Postman

Python

Timeline

Agile Methodology Certificate of Completion, Forage - September 2022

09-2022
Western Governors University - MBA, Information Technology Management
03.2022 - 2023.01
eProcurement Business Analyst - NTT Ltd.
08.2018 - Current
eProcurement Client Specialist - NTT Ltd.
08.2016 - 08.2018
Technical Associate - Charlotte-Mecklenburg Schools
08.2013 - 01.2016
University of North Carolina At Charlotte - Bachelor of Arts, Software and Information Systems
08.2007 - 2013.12

Accomplishments

    Vendor Integration Project 2023

    eProcurement Business Analyst, NTT Ltd.

    Led 15-member API software testing for vendor status message integration into back-office platforms.


    Direct Platform Evolution (eStore) 2018 - Present

    eProcurement Business Analyst, NTT Ltd.

    Led 5 members to improve user interface design for a better client shopping experience on the Direct platform.


    Small Things Matter 2018 - 2020

    eProcurement Business Analyst, NTT Ltd.

    Streamlined the client ordering process, automating over $9 million in purchase orders for the US region by connecting SAP systems and vendors.


    Pineville RAM Upgrade 2015

    Technical Associate, Charlotte-Mecklenburg Schools

    Boosted efficiency by upgrading 100 school computers with extra RAM, optimizing their performance and usage.


    Pineville Badge Safety Initiative 2014-2015

    Enhanced building safety by ensuring proper credentials for 150 teachers/staff and 750 students, cutting media center/cafeteria checkout time by 50%.


    Pineville Technology Book Project 2013-2015

    Introduced 750 technology books to help students log in, providing space for notes. This enhanced free class time by 40%.

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Donell BeatyBusiness Analyst | Aspiring IT Manager