Donetia Posley
Melbourne
Summary
Focused Store Manager versed in all aspects of running retail establishment, including opening and closing procedures, banking, merchandising and recruiting. Keeps operations efficient, productive and on-track to consistently meet and exceed expectations. Sales expert with unparalleled communication and relationship-building talents.
Overview
10
10
years of professional experience
Work History
Retail Store Manager
Dollar Tree Stores
Rockledge
11.2016 - 06.2026
- Managed daily store operations ensuring efficient workflow and customer satisfaction.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Oversaw inventory management, maintaining optimal stock levels and organization.
- Trained and supervised staff to enhance service quality and teamwork.
- Resolved customer complaints effectively enhancing overall shopping experience.
- Conducted staff performance evaluations promoting development and accountability.
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
- Implemented merchandising strategies to improve product visibility and sales.
- Organized merchandise displays according to seasonal promotions or special events.
- Managed daily operations by completing purchasing, inventory control, merchandising and product distribution tasks.
- Handled cash register transactions accurately while providing excellent customer service.
- Boosted company sales by developing and implementing strategic marketing approaches.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Built and maintained strong working relationships with team members.
- Ensured compliance with safety regulations maintaining a secure shopping environment.
Retail Store Manager
Dollar Tree Stores
Rockledge
11.2016 - 06.2026
- Boosted company sales by developing and implementing strategic marketing approaches.
- Implemented merchandising strategies to improve product visibility and sales.
- Managed daily store operations ensuring efficient workflow and customer satisfaction.
- Trained and supervised staff to enhance service quality and teamwork.
- Oversaw inventory management, maintaining optimal stock levels and organization.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Ensured compliance with safety regulations maintaining a secure shopping environment.
Education
Astronaut High School
Titusville, FLSkills
- Inventory management
- Sales forecasting
- Retail planning
- Performance analytics
- Promotional strategies
- Cash handling
- Customer relationship management
- Staff training
- Team building
Accomplishments
- skilled manager
- Too Gun award
Timeline
Retail Store Manager
Dollar Tree Stores
11.2016 - 06.2026
Retail Store Manager
Dollar Tree Stores
11.2016 - 06.2026
Astronaut High School