Doneven Dernar
Twin Lakes,WI
Summary
Highly motivated professional, effective communicator and problem solver with successful background over 17 years of experience. Able to work well with team members and groups from diverse backgrounds and fields of work.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Test Technician
MGA Reasearch Corporation
11.2021 - Current
- Conducted routine and advanced testing on batteries to evaluate Capacity, voltage, resistance, and performance.
- Operated battery testing equipment such as multimeters, load testers, Hydraulics, charge and discharge systems.
- Recorded, processed and delivered test data.
- Promoted a safe working environment by following established safety guidelines and protocols during all testing activities.
- Operated tools such as band saw, grinder, sander, welder.
HVAC Technician
Atlantech Mechanical
01.2021 - 10.2021
- Conducted routine maintenance on heating, ventilation, and air conditioning systems to ensure optimal operation.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Repaired and replaced motors, bearings and belts.
Military Police
United States Navy
08.2015 - 01.2020
- Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
- Facilitated conflict-resolution by implementing protocols and investigating issues through resolution.
- Achieved outstanding scores on evaluations consistently over 4-year enlistment through outstanding job duty performance, volunteerism and attention to detail in Anti-Terrorism Force Protection and Law Enforcement.
- Authored daily activity, incident, safety, repair and irregularity reports including equipment and property damage, theft, unauthorized presence or unusual occurrences.
- Developed and maintained unit's daily personnel accountability report for 15+ sailors.
- Assured consistent quality control through development of spreadsheets, item lists and other documents to track materials in company inventory.
- Managed receipt, storage and issue of ammunition processes.
- Manage and issue access/ visitor badges for restricted areas.
Appliance Installer
Sears
12.2012 - 01.2015
- Enhanced equipment functionality by effectively disassembling and repairing defective units.
- Optimized inventory management through efficient ordering of essential tools and supplies.
- Boosted customer satisfaction by expertly instructing on appliance operation and care.
- Delivered outstanding customer service through active listening and effective problem-solving.
- Maintained perfect attendance with strict adherence to punctuality and preparation.
- Captured crucial customer data using Excel to refine service quality and efficiency.
- Grew sales by 17% through persistent efforts in resolving customer issues.
Shift Manager
Dunkin' Donuts
06.2006 - 08.2012
- Helped employees operate productively and stay on task to meet business and customer needs.
- Ran daily labor and cash reports to assess performance and make proactive adjustments, keeping operations highly responsive to changing business conditions.
- Optimized procedures to streamline efficiency, reduce labor hours and boost profitability.
- Positioned skilled staff in key areas throughout shift to ensure optimal productivity of the overall department.
- Upheld company standards and compliance requirements for operations and cleanliness of all areas.
- Documented receipts, employee hours and inventory movements.
- Trained and supervised staff members.
- Managed 20+ staff members.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
Education
HVAC Certification - HVAC
Advanced Training Institute
Virginia Beach, VA07-2021
High School Diploma -
Leonardtown High
Leonardtown, MD06-2011
Skills
- Emergency Response (4 years)
- Inventory (10 years)
- Excel (2 years)
- Shift Management
- Equipment Repair
- Military Experience
- Critical thinking
- Valid Driver's license
- Safety awareness
- Detail-oriented
- Inspection skills
Certification
Valid Drivers License
Assessments
- HVAC Technician — Highly Proficient
- September 2020
- Designing, implementing, and troubleshooting commercial HVAC systems.
- Full results: Highly Proficient
Timeline
Test Technician
MGA Reasearch Corporation
11.2021 - Current
HVAC Technician
Atlantech Mechanical
01.2021 - 10.2021
Military Police
United States Navy
08.2015 - 01.2020
Appliance Installer
Sears
12.2012 - 01.2015
Shift Manager
Dunkin' Donuts
06.2006 - 08.2012
HVAC Certification - HVAC
Advanced Training Institute
High School Diploma -
Leonardtown High