Doniqua Burton
Camden,NJ
Summary
Experienced employee skilled in cleaning, customer service, multitasking, and stock management. Recognized for efficient and diligent work to meet diverse needs. Seeking a permanent position with potential for advancement.
Overview
9
9
years of professional experience
Work History
Cleaning
I Am Cleaning
Camden, NJ
02.2024 - Current
- Performed thorough daily cleaning by dusting and cleaning ceiling vents, surface areas and counters.
- Cleaned carpets using a variety of techniques, such as steam cleaning, shampooing, dry-cleaning, and spot removal.
- Maintained accurate records of all cleaning activities.
- Performed regular maintenance and cleaning on milling machines.
- Maintained inventories of cleaning supplies.
Insurance Agent
TTEC
Camden, NJ
01.2024 - 02.2024
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Assessed customer risk levels and recommended appropriate coverage options.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Explained complex technical terms related to insurance plans in simple language for easy understanding.
Supervisor
Center For Family Services Powercorps
Camden, NJ
11.2017 - 05.2021
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Evaluated employee performance through periodic reviews and documented results accordingly.
PDQ
Cashiers
Cherry Hill, NJ
06.2015 - 12.2017
- Prioritized and organized tasks to efficiently accomplish service goals.
- Conducted price checks for special orders or discounts as requested by customers.
- Answered customer inquiries regarding store policies and procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
Education
GED -
Camden County College
Camden, NJ05-2009
Skills
- Schedule development
- Goal-Oriented
- Training and mentoring
- Employee Motivation
- Paperwork Processing
- Data Entry
- Microsoft PowerPoint
- Team Development
- Customer Assistance
- Customer Service
Timeline
Cleaning
I Am Cleaning
02.2024 - Current
Insurance Agent
TTEC
01.2024 - 02.2024
Supervisor
Center For Family Services Powercorps
11.2017 - 05.2021
PDQ
Cashiers
06.2015 - 12.2017
GED -
Camden County College