Donisha Brown
Fayetteville,NC
Summary
Dynamic and reliable delivery professional with proven expertise in route optimization and customer service, honed at DoorDash. Recognized for enhancing customer satisfaction through timely deliveries and effective communication. Committed to safety compliance and team collaboration, consistently achieving on-time performance and fostering positive client relationships.
Overview
13
13
years of professional experience
Work History
Delivery Driver
DoorDash
10.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Loader
Walmart
08.2017 - 10.2022
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Lifted and slid packages weighing up to Number pounds on conveyor belts to transport items.
Scanner
Smithfield Packing
02.2012 - 03.2017
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Spa Associate
Hand And Stone
04.2017 - 06.2018
- Enhanced client satisfaction by providing exceptional customer service and addressing their needs promptly.
- Collaborated with cross-functional teams such as therapists, estheticians, and management to achieve company goals and maintain a cohesive work environment.
- Coordinated special events or promotions within the spa, generating additional interest in services offered from new clientele.
- Developed strong relationships with clients, resulting in increased loyalty and return visits.
- Supported therapists by preparing treatment rooms with necessary supplies and equipment prior to appointments.
Education
Associate Of Applied Science - Accounting
Miller Motte College
Wilmington, NC08.2018
Certificate - Massage Therapy
Miller Motte College
Fayetteville, NC10.2016
Skills
- Route optimization
- Package tracking
- Customer service
- Safety compliance
- Time management
- Inventory control
- Team collaboration
- Problem solving
- GPS navigation
- Delivery scheduling
- Communication skills
- Attention to detail
- Reliability
- Positive attitude
Timeline
Delivery Driver
DoorDash
10.2022 - Current
Loader
Walmart
08.2017 - 10.2022
Spa Associate
Hand And Stone
04.2017 - 06.2018
Scanner
Smithfield Packing
02.2012 - 03.2017
Associate Of Applied Science - Accounting
Miller Motte College
Certificate - Massage Therapy
Miller Motte College