Open To Work
Donisha Calhoun
Allstate
Covington,WA
Work Preference
Job Search Status:
Open to workDesired start date:
ImmediatelyDesired Job Title
Legal AssistantServer/BartenderData Entry ClerkOffice Administrative AssistantHR AssociateWork Type
Full TimeLocation Preference
RemoteHybridLocation:
Covington, WAOpen to relocation:
NoImportant To Me
Career advancementWork-life balanceFlexible work hoursWork from home option401k matchPersonal development programsHealthcare benefitsSummary
Detail-oriented candidate pursuing an entry-level Client Relations position. Skilled in fostering positive customer relationships and enhancing satisfaction. Prepared to support a team-focused environment while gaining valuable experience for future career advancement.
13
years of professional experience
Work History
Legal Assistant
6 Years 10 Months- Conducted legal research utilizing Westlaw and LexisNexis, providing insights to support case strategy development.
- Managed case files, organizing documentation to streamline workflow and enhance accessibility for the legal team.
- Coordinated schedules and appointments, optimizing time management for attorneys and improving client communication.
- Trained new hires on office procedures and software tools, fostering a collaborative environment within the team.
- Implemented electronic filing systems that improved document retrieval efficiency by reducing processing time for cases.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Improved client satisfaction with prompt and effective communication regarding case updates and inquiries.
Server/Bartender
14 Years 5 Months- Leadership role with communicating with supervisors, peer, or subordinates.
- Guiding, directing and motivating my co-workers
- Creating irresistible experiences for guest to create regulars- personable personality, genuine, thinking creatively, checking quality of food and beverages. Resolving customer complaints.
- Cash sales, balancing cash drawer
- Closing down bar
- Joey Southcenter- WA
- Olive Garden- WA
Claims Adjuster
2 Years 10 Months- Investigated claims by conducting interviews and obtaining relevant evidence to support decisions.
- Reviewed medical records and repair estimates to evaluate claims for settlement approval.
- Analyzed insurance claims to determine validity and coverage under policy guidelines.
- Collaborated with clients to gather necessary documentation for accurate claim processing.
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Provided exceptional customer service during emotionally difficult situations for policyholders following accidents or natural disasters.
Education
High School
Bachelor - Criminal Justice
Skills
Legal Document Management
Case File Organization
Adaptability and flexibility
Attention to detail
Time management
Customer service
Problem-solving
Teamwork and collaboration
Staff training
Written communication
Interpersonal relationship management
Problem-solving
Multitasking
General Office tasks
Evidence Management
COMMUNITY INVOLVEMENT
Ellensburg, WA, 2008, Red Cross charity walk-Ellensburg, WA 2008, CWU youth soccer/basketball camp-Ellensburg, WA 2008, AIDS Walk for America-Seattle, WA 2012, Pasta for pennies (Olive Garden)-Tukwila, WA 2014
Timeline
Legal Assistant
Allstate
08.2018 - 06.2025
Claims Adjuster
State Farm
09.2015 - 07.2018
Server/Bartender
Local Terry Ave- Public Eatery
03.2012
Emerald Ridge
High School
Central Washington University
Bachelor from Criminal Justice