Summary
Overview
Work History
Education
Skills
Tennis
Additional Information
Timeline
Generic

Donisha West-Turner

Killeen,Texas

Summary

Dynamic and versatile Army officer with a proven track record of leadership and excellence in multiple roles, including Air Defense Artillery, Equal Opportunity Leader, Executive Officer, Platoon Leader, Human Resource Specialist, and Motor Transport Operator. Leveraging a Sociology degree and a military science minor, I bring a unique perspective to problem-solving and team dynamics. Additionally, my experience in customer-facing roles as a bartender, waitress, cashier, and customer service representative has honed my interpersonal skills and ability to thrive in fast-paced environments. I possess strong organizational, communication, and problem-solving skills honed through diverse military experiences, and I am committed to serving with integrity and fostering inclusivity and diversity within the organization. Eager to transition into the legal field, I am pursuing admission to law school to develop my analytical abilities and passion for advocating for others further.

Overview

12
12
years of professional experience

Work History

Air Defense Artillery Officer (14A)

U. S. Army Active Duty
05.2020 - Current
  • Lead and manage personnel in air defense operations, ensuring mission readiness and effectiveness.
  • Coordinate training for over six exercises and operations to enhance unit capabilities and readiness.
  • Develop and implement plans for air defense systems deployment and integration.
  • Supervise and mentor junior officers and enlisted personnel.
  • Serving as executive officer, assisting commanding officer in planning, coordinating, and executing unit operations.
  • Managing administrative tasks, overseeing training programs, and serve as a liaison between commanding officer and subordinate staff members.
  • Serving as the unit Equal Opportunity Leader, facilitating discussions and training sessions on diversity-related topics.
  • Promoting a fair and inclusive work environment.

Motor Transportation Operator (88M)

U.S. Army National Guard- Texas
08.2015 - 05.2020
  • Operated various military vehicles to transport personnel and equipment in support of training exercises and real-world missions.
  • Maintained vehicles in accordance with maintenance schedules and safety regulations.
  • Provided logistical support during over five field exercises.
  • Demonstrated proficiency in navigation, convoy operations, and vehicle maintenance.
  • Leading and directing squad members in a safe operation and maintenance of military vehicles, such as trucks and transport equipment.
  • Planning and coordinating convoy operations, ensuring adherence to safety protocols and mission objectives.
  • Liaising with higher-ranking officers and other units to coordinate logistical support and transportation requirements.
  • Managing administrative task such as personnel evaluations, duty assignments, and equipment inventory.

Bartender/Waitress

Ambrosia Hookah Lounge
04.2016 - 10.2017
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Provided exceptional customer service in a fast-paced environment.
  • Prepared and served beverages and food items according to established recipes and standards.
  • Managed cash transactions and maintained accurate records of sales.
  • Ensured cleanliness and organization of the bar area and dining area.

Human Resource Specialist (42A)

U.S. Army National Guard- Indiana
05.2012 - 08.2015
  • Managed personnel records, including promotions, awards, and evaluations.
  • Processed personnel actions, including enlistments, separations, and transfers.
  • Provided administrative support for unit operations and activities.
  • Assisted soldiers with pay inquiries, benefits, and entitlements.
  • Serve as a point of contact for unit personnel regarding HR-related inquiries, provide timely and accurate information and assistance.
  • Ensure compliance with Army regulations and policies related to human resources management, including equal opportunity, sexual harassment prevention, and privacy regulation.
  • Coordinate with other units or agencies as necessary to support HR-related functions, such as coordinating transfers or deployments.

Customer Service Representative/Cashier

Speedway Gas Station
02.2014 - 08.2014
  • Operated cash register and processed customer transactions accurately and efficiently.
  • Stocked shelves and maintained cleanliness of the store.
  • Assisted customers with inquiries and provided information about products and services.
  • Followed company policies and procedures regarding cash handling and security.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

Education

Bachelor of Science - Sociology

Texas A&M University - Central Texas
Killeen, TX
05.2020

No Degree - Sociology

Central Texas College
Killeen, TX

No Degree - Sociology

University of Northern Iowa
Cedar Falls, IA

Skills

  • Leadership and team management
  • Organizational and time management
  • Strong interpersonal and communication skills
  • Attention to detail and accuracy
  • Proficient in Microsoft Office suite and military systems
  • Capacity to analyze complex situations and make strategic decisions
  • Skills in addressing and resolving issues related to discrimination or harassment in the workplace
  • Ability to maintain accurate records and ensure compliance with regulation
  • Understanding of equal opportunity
  • Ability to advocate for the rights and interests of all individuals

Tennis

I currently play tennis during my free time

Additional Information

Member of the NAACP- Killeen Chapter

Volunteer through American Red Cross

Participated in Feed 5K event through Grace Church

Timeline

Air Defense Artillery Officer (14A)

U. S. Army Active Duty
05.2020 - Current

Bartender/Waitress

Ambrosia Hookah Lounge
04.2016 - 10.2017

Motor Transportation Operator (88M)

U.S. Army National Guard- Texas
08.2015 - 05.2020

Customer Service Representative/Cashier

Speedway Gas Station
02.2014 - 08.2014

Human Resource Specialist (42A)

U.S. Army National Guard- Indiana
05.2012 - 08.2015

Bachelor of Science - Sociology

Texas A&M University - Central Texas

No Degree - Sociology

Central Texas College

No Degree - Sociology

University of Northern Iowa

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Donisha West-Turner