DONIVAN M. WEIS
Lakewood,CO
Summary
Results-driven Shift Manager and Bartender with extensive experience in fast-paced restaurant environments. Skilled in alcohol compliance, cash handling, and delivering exceptional guest service during peak hours. Proven leader in bar operations, training staff on drink recipes and service standards while ensuring efficient front-of-house flow.
Overview
16
16
years of professional experience
Work History
Bartender Shift Manager
Red Robin
Golden, Colorado
06.2022 - 07.2026
- Led bar shifts and coordinated front-of-house service to optimize guest experience and operational efficiency.
- Led Red Robin bar shifts and coordinated front-of-house service.
- Trained bartenders on Red Robin drink recipes and guest service standards, enhancing team knowledge and customer satisfaction.
- Trained bartenders on Red Robin drink recipes and guest service standards.
- Prepared cocktails, draft beverages, and specialty drinks for guests.
- Managed POS transactions, cash drawers, and nightly reconciliation.
- Ensured alcohol compliance and enforced responsible service procedures to maintain a safe environment.
- Monitored alcohol compliance to ensure adherence to legal standards.
server bartender customer service
Old Chicago
03.2019 - 03.2020
- Greeted guests with friendliness and professionalism.
- Served guests with friendly table service across dining room and bar area at Old Chicago.
- Mixed cocktails and poured draft beer using Old Chicago bar standards.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Recommended beer pairings, pizzas, and appetizers to enhance guest satisfaction and dining experience.
- Processed food and drink orders accurately through point-of-sale system to ensure timely service.
- Delivered meals, refilled drinks, and cleared tables during busy service periods.
- Communicated special requests and allergy needs to kitchen and bar staff.
- Processed payments, balanced tabs, and handled cash and card transactions.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Maintained clean, stocked service stations and polished bar glassware.
- Effectively multitasked within fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Monitored bar inventory and promptly restocked low items before depletion.
server bartender customer service
Black Eyed Pea
04.2016 - 04.2019
- Mixed cocktails and poured draft beer using Old Chicago bar standards.
- Served guests with friendly table service across dining room and bar area at Old Chicago.
- Recommended beer pairings, pizzas, and appetizers from Old Chicago menu.
- Took accurate food and drink orders through point-of-sale system.
- Delivered meals, refilled drinks, and cleared tables during busy service periods.
- Communicated special requests and allergy needs to kitchen and bar staff.
- Processed payments, balanced tabs, and handled cash and card transactions.
- Effectively multitasked within fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Welcomed guests warmly upon arrival with friendliness and professionalism.
- Worked in close collaboration with team members to ensure customers received high-quality service.
server food runner expo
Mimi's Cafe
08.2015 - 05.2016
- Took accurate food and beverage orders using POS terminal
- Delivered meals while ensuring guest satisfaction by proactively addressing feedback during service
- Coordinated with kitchen staff to optimize order timing and accommodate special requests
- Greeted guests and presented Mimi's Cafe menu specials
- Refilled guest drinks promptly and maintained cleanliness of dining room tables to enhance overall dining experience
- Processed guest checks and handled cash and card payments
food prep serving customer service
The Reserve Hotel Casino
08.2015 - 05.2016
customer service ordering responsibly freight and stock
Ace Hardware
05.2010 - 10.2014
Education
DIPLOMA -
LAKewod HIGH SCHOOL
LAKewood , CO01-2008
Skills
- Bar operations
- Drink recipes
- POS systems
- Cash reconciliation
- Alcohol compliance
- Liquor restocking
- Inventory control
- Shift supervision
- Staff training
- Order coordination
- Team leadership
- Guest service
- Problem solving
- Conflict resolution
- Health and safety
- Dependable team player
- Liquor restocking
Timeline
Bartender Shift Manager
Red Robin
06.2022 - 07.2026
server bartender customer service
Old Chicago
03.2019 - 03.2020
server bartender customer service
Black Eyed Pea
04.2016 - 04.2019
server food runner expo
Mimi's Cafe
08.2015 - 05.2016
food prep serving customer service
The Reserve Hotel Casino
08.2015 - 05.2016
customer service ordering responsibly freight and stock
Ace Hardware
05.2010 - 10.2014
DIPLOMA -
LAKewod HIGH SCHOOL