Donn Sherry
Lockport
Summary
Results-driven Debt Collector with proven expertise at Pioneer in debt recovery strategies and negotiation. Skilled in utilizing collection software and assertive communication to resolve disputes and secure payments. Recognized for maintaining compliance and achieving collection goals through patience and persistence in a fast-paced call center environment.
Overview
1
1
year of professional experience
Work History
Debt Collector
Pioneer
02.2025 - 10.2025
- Managed accounts receivable by contacting customers to negotiate payment arrangements.
- Utilized collection software to track and document interactions with clients.
- Resolved disputes through effective communication and problem-solving techniques.
- Maintained accurate records of payments and account statuses to ensure compliance.
Education
GED -
Wheatland-Chili
Rochester, NYSkills
Debt recovery strategies
Skip tracing techniques
Patience and persistence
Goal-oriented mindset
Call center experience
Customer research
Assertiveness
Negotiation
Payment acceptance
Call center background
Timeline
Debt Collector
Pioneer
02.2025 - 10.2025
GED -
Wheatland-Chili